Spoke to Andy asked about a lease he started to look at the web site, I stated that the web site does not give you all the incentives so I asked why then would I need a salesperson and his answer was "I guess you don't" I don't know about you but I don't think this person sells very many cars
I had a good experience working with Danual at the Sterling McCall Gensis of Southwest Houston. I hadn't bought a new car in over 15 years, and I'm glad I bought my Genesis from this location. I was pleased with the negotiation process and financing. Everything was very easy. I'd recommend buying your Genesis from this dealership.
My fiancé and I overall had a great experience. Customer service was great, very friendly, helpful, and walked us through the whole process without any unanswered questions. Very easy and simple buying process.
Fair trade for my vehicle. None of what other dealers are calling a “Market Adjustment “ which is just a way to take advantage of limited supply of new vehicles.
I've been very pleased with my GV80 so far (one week in). The car is fun to drive, rides well, and has all the cool technology. And was a great value compared to the Audi Q8 I was considering. It is not necessarily a big negative, but the facility looks and some of the staff didn't feel like a premium experience. But maybe that comes with the price? As normal dealing with the finance person was a drag.
Jacob P G. de Genesis Of Southwest Houston a répondu le 10/23/2021 07:52 AM
Thank you for you feedback. We will use this information to better our process going further. If you have any concerns please reach out to me directly.
I’m so excited about my purchase due to my sales advisor Iloye. He was amazing and very knowledgeable about this entire process. He made everything seamless and I’m beyond thankful.
If you are buying a car, see Lisa at Genesis of Southwest Houston!
If you are looking to buy a Genesis (which you SHOULD, since they are amazing cars), I highly recommend that you contact their sales manager, Lisa Priest, to make your purchase. She knows everything about those cars, is great at maneuvering through the process, and will work with you to get the right car at the best price I found in Houston.
I shopped at another Genesis dealer on the northwest side of town, and was stunned at the lack of respect, the unary pricing and the overall miserable experience. Luckily, a friend introduced me to Lisa, and the different was night and day.
I felt comfortable with her immediately and quickly came to trust her implicitly. And how often can we say THAT about a car salesman!
The process at the dealership is still too long and painful, but other than that, I am extremely satisfied with the car and the overall experience.
Lisa Priest took such exceptional care of us from the first phone call to the day we picked up the Genesis from the dealership. She was so kind, knowledgeable, professional, accessible, and friendly. I was happy from start to finish.
Lisa is a Gem, and I hope Sterling McCall takes good care of her.
In this new COVID world I understand you can do everything online, but feeling the Professionalism and personal care of your executives makes the difference between the good and the GREAT
Iloye was a wonderful salesman! He was upfront and honest with us. Gave us all of our options. Kept us updated on our vehicles arrival and very, very, knowledgeable about the vehicle. Seemed very excited about our purchase and giving us all the details.
Waiting for the finance department was our only problem.
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