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Genesis Of Plano

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Derniers avis
SM
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Sheena M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2026
10
Exceptional follow up and service
​I cannot speak highly enough of the experience I recently had with Ron and the service department at Genesis of Plano. ​I was navigating a busy day when...
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CL
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Christian L.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/07/2025
0
Terrible customer experience
Terrible customer service. I had several warranty issues with my fairly new GV70, and despite following up repeatedly—and even escalating to the managers...
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JB
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J B.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/18/2025
1
Poor Customer Service
I took my car in for service on Monday as both FOB’s stopped working and had to place the FOB at the starter button to start. I called several times to get...
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SW
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S W.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/02/2025
0
Would just like a callback!
I've left 2 messages & emailed in and told someone would call me - It's been over a week and still nothing. Very frustrating, especially for my first...
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JC
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Jill C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2024
10
Excellent Service from Luke Rodgers
I am very grateful for Luke Rodgers service to me in dealing with what turned out to be a lengthy process in getting my 2016 Genesis driver's side mirror...
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