The customer service at this dealership has been extremely disappointing. For over a year, I have regularly visited for oil changes and have repeatedly requested that the issue of paint peeling on the inside door panel be addressed. Despite my consistent efforts, including numerous follow-up calls, the issue remains unresolved. I have been promised callbacks on multiple occasions, yet none have been received. This level of service reflects poorly on the management, and it seems clear that the General Manager is not prioritizing customer satisfaction. Horrible customer service!!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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