Genesis Of Laguna Niguel

Anne,

We apologize you didn't have a completely satisfying 5-star experience that you deserve. We do our best to ensure the highest quality customer service and have forwarded this situation to the GM so this does not happen again. We hope that you give us another opportunity to give you the quality service you deserve, and have your vehicle serviced with our service department. We know our advisors will be able to turn your experience into a positive one, and we hope to see you again. Have a wonderful rest of your week!