Extremely disappointed with service provided to me.
I had simple problem of tire failure that took up a large part of my time to get fixed with no communication from the time I turned the key over until I got message that my bill was ready. I also why my car was wrongly labeled.
It's is clear that the tire failure was due to manufacture error
JOE B., Service Manager de Genesis Of Hoover a répondu le 09/16/2021 07:55 AM
Mr Ballard
The tire issue you had is not a manufacture defect. The bubble on the sidewall of the tire is a direct result of an impact and not a tire manufacture issue. I realize your vehicle is new and it is disappointing to have to replace a tire.
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It's is clear that the tire failure was due to manufacture error