The dealership is fine, but the service is terrible. There are regular issues with the cars, and repairs are majorly inconvenient. Appointments are hard to come by, they rarely have loaners available, delays are inevitable, and communication is poor. Since purchasing this car in 2021, I have had to come in several times a year for repairs covered under the warranty, in addition to regular maintenance. It has been beyond frustrating each time.
JS
James S.
Princeville, HI
05/18/2022
10
Catégorie : Sales
Tops!
Our dealer Leo was truly helpful, professional and courteous when we purchased the G-70 Genesis. This was a great experience and as far as I am concerned, the Genesis brand is a game-changer vis-s-vis other name brands!
Genesis has come a long way and many won’t know until they e driven one. This is a must try SUV before you buy anything else out there! Yes, anything - bar none!
I highly recommend the gv80 to all my friends and family. Not only because it is easy on the eyes, but also because you can’t really beat their warranty and services provided for a luxury vehicle. The car is so smooth and fun to drive. Dakota was very professional and informative about the car and it’s features. Inventory was low on the island so I’m happy I got the car I wanted.
Purchased Genesis GV-80. Highly recommend Genesis of Honolulu. My review is short but to the point. Facility is very clean. Salesmen (Ethan W.) for my purchase was friendly, knowledgeable and professional. The manager (Rich A.) was top notch. So much so that I look forward to future purchases with he and his team.
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