We bought a GV70 from this dealer. The first time we tried to wash it we noticed a scratch on the hood. We reached out to our salesperson and asked if they could send us a small can of touch up paint. We were told they could not do anything for us since we had the vehicle for 2 months. We would of paid for the touch up paint but they blew us off. They have never checked to see how we like our Genesis.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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