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Genesis Of Eastern Shore

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(16 Avis)
67
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Détails du score

5 stars
66%
4 stars
18%
3 stars
3%
2 stars
3%
1 star
7%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
67
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile, Concessionnaire de voitures neuves, Concessionnaire Genesis
Contact
(251) 626-6363
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure centrale (É.-U. et Canada)
29736 Frederick Boulevard Daphne, AL 36526
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Département des ventes' Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(16 Avis)
Écrire un avis
Avis récents
MK
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Michael K.
Fairhope, AL
2022 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Michael J
After 3+ years driving and maintaining my G90 2018 bought at Genesis Eastern Shore I have been so satisfied and cared for so well by Jonathon's fine service department there that I bought a new 2022 G90.
The genesis is a great automobile and I do like every safety feature that it provides for an older guy like me.
JS
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Jim S.
Gulf Shores, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/20/2021
0
Catégorie : Sales
Poor service and follow up
We have a 2019 Genesis 80. We received a factory recall, and have attempted to have it serviced twice. We scheduled in mid-July and they cancelled but were rescheduled again Saturday August 21st. They were to come pick up the car and return it when finished. We called this morning, Friday (8/20) and informed they couldn’t do it. They never bothered to call us that they canceled our service call. We do know they have had staffing issues due to COVID-19.
The receptionist needs to be trained or find another job, she is very rude and has limited customer service skills.
The service manager is frustrated and apparently has limit staff, the GM won’t return calls.
Our Genesis is a nice car, the dealership in general is poor beyond their products.
We have had issues prior to this and did have the GM involved where he was to provide follow, never heard back but was able to fix the issue via the Genesis forum.
MC
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Melvin C.
Mobile, AL
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Sales
Mel C
If you’re looking for a great car and a responsible deal I suggest you look up Eastern shore Genesis great people great produce all by friendly service and staff
Recommandé
DB
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Deborah B.
Fairhope, AL
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2021
client vérifiéVérifié Client
Catégorie : Sales
If you are shopping for a 2021 Genesis GV80...visit Genesis of Eastern Shore.
2021 Genesis GV80 at Genesis of Eastern Shore is a amazing SUV. The sales staff was great to deal with. If you are in the market for a new SUV.....so worth test driving this amazing SUV.
Recommandé
MR
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Michael R.
Hitchcock, TX
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2020
client vérifiéVérifié Client
Catégorie : Sales
Experience
The level of knowledge of the salesman are outstanding! Answered my questions and was able to show me all the functions of my G70.
Recommandé
JR
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Jorge R.
Pensacola, FL
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2020
client vérifiéVérifié Client
Catégorie : Sales
5 star
The whole buying experience went very smooth. I’m happy with the deal that I got from them.
Recommandé
SG
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Sarah G.
Robertsdale, AL
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2020
client vérifiéVérifié Client
Catégorie : Sales
Friendly Staff
Everyone was so friendly and eager to help!
Recommandé
MF
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Michael F.
Lillian, AL
2020 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2020
client vérifiéVérifié Client
Catégorie : Sales
Service is the best.
We have been buying cars at Eastern Shore for 11 years and have never been disappointed. Both Woody and Jonathan are professional and friendly. We would deal with either again in the future and know we were being treated fairly. However what makes Eastern shore the best is it's first class service department led by the service manager, Jonathan Cutler. I have owned cars for over 50 years and can honestly say Eastern Shore's service is the best. Fast, accurate, helpful, and reasonable in cost each and every time we visit.
Recommandé
RL
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Robert L.
Orange Beach, AL
2020 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2019
client vérifiéVérifié Client
Catégorie : Sales
Great experience
Great experience
Recommandé
HJ
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Hoover J.
Daphne, AL
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2019
client vérifiéVérifié Client
Catégorie : Sales
Amazing
It was an amazing experience
Recommandé
Employés avec lesquels vous avez travaillé
DH
DARRICK HEATH
GXM
JD
gravatar
Joshua D.
Mobile, AL
2019 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2019
client vérifiéVérifié Client
Catégorie : Sales
Easy
Buying a Genesis was an easy process. Thank you to the team at ES Genesis
Recommandé
JS
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James S.
Gulf Shores, AL
2019 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2019
client vérifiéVérifié Client
Catégorie : Sales
Class Act
Just overall great experience and outstanding facility
Recommandé
Employés avec lesquels vous avez travaillé
DH
DARRICK HEATH
GXM
HB
gravatar
Hyatt B.
Fairhope, AL
2019 Genesis G70
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/29/2019
client vérifiéVérifié Client
Catégorie : Sales
G70
Car looks/drives good, just lacks some basic features I was expecting to be included. Also. At 630 miles right front plastic bumper came loose, not a good sign; somewhat disappointed with this car
Non recommandé
JENN B. de Genesis Of Eastern Shore a répondu le 09/02/2019 09:01 AM

Billy, 

Good morning. We are sorry to hear that you are not please with the vehicle you purchased. What features and options were you looking for in the vehicle? We would be glad to have our Service Department take a look and find out why your bumper may have come loose. Please give me a call or send me an email directly and I will be glad to assist in anyway I can. 

Jenn Batrez
Internet Sales Manager
251-626-6363 ext 2702
jbatrez@seamauto.com

Employés avec lesquels vous avez travaillé
DH
DARRICK HEATH
GXM
MC
gravatar
Mona C.
Gulf Shores, AL
2019 Genesis G70
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/09/2019
client vérifiéVérifié Client
Catégorie : Sales
Lack of vehicle knowledge. Communication between employees.
I believe the salesperson should know their vehicles from bumper to bumper and be able show the customer . There should be better communication between the employees . (If a salesman promises something the company should stand behind them )
Non recommandé
MM
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Michael M.
Foley, AL
2019 Genesis G80
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/03/2019
client vérifiéVérifié Client
Catégorie : Sales
used car dealership
be careful on price
Non recommandé
1-15 sur 16 résultats
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