Our experience in purchasing our Genesis G70 was exceptional. Highly recommend LaJune as a Sales Representative. Her energy and enthusiasm are infectious (no pun intended).
The G70 is a phenomenal car which I’m very happy and proud to be driving. The employees at the Centereach Genesis are the reason I’m in the G70 today. We went to other Genesis dealerships and walked out.
Compared to the other dealers on Long Island, Centereach Genesis far exceeded its competitors. I went to two other Genesis Dealers on Long Island and they barely even talked to us. I told one dealer to give me a price and he said, “don’t make me waste my time,” so we left. The other dealer said, “what kind of payment are you looking for and don’t tell me $500 something payment on a 50 something thousand dollar car.” We started looking upstate and out of state for the Genesis we wanted to get the service we deserved. So we shopped around for quotes. However, before taking that ride, we stopped at Centereach Genesis. Centereach Genesis was excellent customer service out the door. No stereotypes, no rudeness.. just excellent customer service. Salesman Al showed us the car and then talked price, not payment. That’s the way to do business and I appreciated it! I wish South Shore and North Shore Genesis dealers would take a lesson out of Al’s book. We received fair pricing, the finance guy Mike was very patient with me (and my kids), and Al walked us through all the features of the Genesis (inclusive of three follow up calls within a three week period for any questions we may have). We can’t thank you enough!! We love our car!
This is my second Genesis from this dealership and the third total purchase. The salesman and sales manager where very informative and patient. I was immediately offered a lengthy test drive and explanation of the car. The Genesis brand is new so the dealerships and showrooms are still trying to catch up. If I have anything negative to say it would be that the pricing negotiating was a bit cumbersome. When your dealing in 60k cars and the demographic that buys them you don’t want to play let’s make a deal for hours. With that said the car is the best car I have ever driven and the people at the dealership I dealt with were caring and professional.i had an after delivery issue that the salesman stayed on top of until the issues was solved. I have full confidence that one day soon the manufacture and dealers will finally catch up to the car.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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