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Genesis Of Atlanta

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(66 Avis)
72
Écrire un avis
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Détails du score

5 stars
82%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
8
Total des ReScores™
4,9
Moyenne de ReScore™
72
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile, Concessionnaire de voitures neuves, Concessionnaire Genesis
Contact
(770) 454-6789
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
5785 Peachtree Industrial Blvd Atlanta, GA 30341
Obtenir des directions
Département des ventes' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(66 Avis)
Écrire un avis
Avis récents
IA
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Isiah A.
Winder, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/21/2025
0
Catégorie : Sales
Car had issues less than a week of purchase
Vehicle began having anll sorts of electrical issues within one week of purchase and dealer refused to assist since I did not purchase their $7k warranty. This tells me they did not do a 100+ point inspection. They just did the basics and sold the car. They do not stand behind their products like other dealers do.
OE
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Oleg E.
Atlanta, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/13/2024
0
Catégorie : Sales
Horrible waste of time.
Bait and switch with lease numbers
DM
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Daurell M.
Savannah, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2023
10
Catégorie : Sales
NEW G80
Mr Macloskie Bokwe was very helpful and up front on alot of things dealing with my new genesis very well helpful and I am very proud to have hem for my salesmen thanks Mr Macloskie
TS
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Tracy S.
Peachtree Corners, GA
2022 Genesis Gv80
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/05/2022
client vérifiéVérifié Client
6
Catégorie : Sales
Gv80
Overall the transaction went smooth. It was an easy sale because I already knew what I wanted and Jim Ellis happened to have it. For a luxury car I would expect a better show room. Genesis needs to have its own dealership and showroom apart from Hyundai. The gv80 is awesome.
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 02/07/2022 11:27 AM

Congratulations Tracy on your new GV80.  Thank you so much for taking time out to give us important feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
MW
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Marcus W.
Atlanta, GA
2022 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Awesome! Awesome! ❤️
My first Genesis and I’m so in LOVE ! My sales person made the purchase so easy. He delivered at my house on a Cold Saturday morning. He took his time to explore all the features and settings. Even offered to come back to help program my garage. I appreciate his kindness and knowledge. Thank you Dwayne Palmer.
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 02/07/2022 10:27 AM

Congratulations Marcus on your new GV80.  Thank you for taking time out to give us feedback about your experience here with us.  Thank you for the kind words about Dwayne.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
MM
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Myricks M.
Marietta, GA
2022 Genesis Gv70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Exceptional Service
Genesis of Atlanta was recommended to me by a previous customer after unpleasant experiences at at 2 different dealerships. My salesman, Dwayne was very professional and a pleasure to work with.
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 02/01/2022 02:16 PM

Congratulations Myricks on your new GV70.  Thank you for giving us feedback about your experience here.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
JR
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Johnny R.
Fayetteville, GA
2022 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent experience!
Sales person was a joy to work with compared to three other dealership I had contacted.
Ricci G., DPSM de Genesis Of Atlanta a répondu le 01/13/2022 07:10 AM

On behalf of the retailer, we at Genesis Motor America would like to personally thank you for your feedback. Have a great day and we look forward to seeing you during your next visit.

PW
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Paul W.
Grovetown, GA
2022 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent
The lack of “fair value pricing” tax drew me in and the experience was excellent
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 01/05/2022 07:05 AM

Congratulations Paul on your new G70.  Thank you for leaving us important feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
GV
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Gregory V.
Newnan, GA
2022 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Quick hassle free buying experience
Genesis of Atlanta offered the most attractive pricing and a quick hassle free buying experience.
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 12/22/2021 09:32 AM

Congratulations Gregory on your new G70.  Thank you for giving us feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
KC
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Kevin C.
Atlanta, GA
2022 Genesis G70
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/10/2021
client vérifiéVérifié Client
5
Catégorie : Sales
Acceptable retail, awful service
Car looked good but had issues at delivery. Weeks later and I still can’t get them fixed. Can’t connect with the service center to fix problems on my brand new 2022 car
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 12/30/2021 05:27 AM

Congratulations Kevin on your new G70.  Thank you for taking time to leave us important feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
PM
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Paul n Maria M.
Lake Mary, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/05/2021
0
Catégorie : Sales
I'm going to have to Park my car because they have still not issue my tag
It's been more than 30 days and countless calls on the status of my tag still none getting the run around. Their mission statement talks about great customer service let's see if I can get anyone to call me back and deal with it rather than an email saying we'll let you know what we know.. That's not an answer. Then I was offered a note that I can show an officer in the event I get pulled over really that's your solution? My lender sent them the money and in that contractual agreement with the lender id they care to read...they have 10 days to give me a tag for the money is rescindable. It's a shame it has to go to this extreme but I'm about there. Don't let them get your tag for you they take your money and do not deliver.
MICHAEL S J. de Genesis Of Atlanta a répondu le 12/06/2021 07:24 AM

Thank you Sam Patel has reached out to resolve your concerns. We apologize for the delays but most agencies are having shortages in personel causing delays.

AP
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Ajay P.
Marietta, GA
2022 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great
Great car
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 12/06/2021 10:02 AM

Congratulations Ajay on your new GV80.  Thank you for taking time to fill out the survey.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
DP
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David P.
Marietta, GA
2022 Genesis Gv70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Everything was awesome.
We purchased three cars. A Kona and two GV 70s
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 11/27/2021 05:40 AM

Congratulations David on your new GV70.  Thank you for taking time to give us important feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
SM
gravatar
Stephen M.
Roswell, GA
2022 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Very efficient sales process. Friendly and knowledgeable Salesman
The best car buying experience I have had in years
Kevin P., New Car Sales Director de Genesis Of Atlanta a répondu le 11/27/2021 05:42 AM

Congratulations Stephen on your new G80.  Thank you for taking time out to give us feedback.  Welcome to the "Jim Ellis Genesis Family"

Kevin Prevost
New Car Sales Director
7702435665
kevinp@jimellis.com
PS
gravatar
Phil S.
Brentwood, TN
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2021
10
Catégorie : Sales
Very easy to work with the salesman. Good response to questions. Very pleased with price.
I've had an excellent experience arranging to buy a Genesis GV70 from Genesis of Atlanta. The salesman has been helpful and responsive. Unlike many other Genesis dealers, they are selling the GV70 at MSRP without adding $5k to $10k like some other dealers. They also are giving me a very fair trade-in price on my old car. I highly recommend Genesis of Atlanta to anyone looking to buy a Genesis.
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/07/2021
6
Catégorie : Sales
Being charged for window tinting and paint protection I don't want
I've worked out a deal to buy a GV70 which we will pick up next weekend. They charged me $900 for paint and fabric protector and window tinting. I don't want any of this, but I was told it's applied as soon as they receive a vehicle, so I don't have a choice.

I don't want to pay $900 for items I don't want, but, more importantly, I don't know what they're applying. I don't want dark windows, and I don't know what their paint protector is. Since I'm getting a good deal, I'm willing to pay the $900, but I'm concerned whether the tinting and paint treatment are beneficial or harmful.
MICHAEL S J. de Genesis Of Atlanta a répondu le 11/08/2021 05:31 AM

Phil.

Unlike most dealers we are NOT charging Market adjustments for our car upwards of 8k -15k. We offer great pricing and great service. Im sorry you felt a 3 star review was warranted before even purchasing a vehicle from our store.

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