I am an out of state buyer, had we not flown up there and blindly signed electronically we would have
really been screwed. The car was supposed to be new and it wasn't, it had been driven and had 2,369 on the odometer, and it was very apparent as they didn't bother to wash the car or omit the phone numbers already listed in the car's directory.
AL
Anne L.
Queen Creek, AZ
10/13/2021
0
Catégorie : Sales
It's a Hyundai Dealership with Hyundai Quality Service
This dealership is horrible to deal with. I've had a service appointment with valet service scheduled for weeks. I've also received several emails and text messages confirming my appointment and also confirming valet service.
They missed today's 8:00 a.m. appointment so I called at 9:00 a.m. only to be informed that they do not offer valet service despite the fact that they sent confirming emails, text messages and did so for our previous service. They were unapologetic and basically told me that I could bring my vehicle in for service.
Dealing with a Hyundai dealership is the biggest flaw of owning a Genesis. It's a great car but the service is extremely lacking.
Genesis of Apache Junction's website is currently advertising that they offer pick up service and Genesis USA is still also touting their 3 year valet service.
AL
Anne L.
Queen Creek, AZ
10/13/2021
0
Catégorie : Sales
You Are Dealing with a Hyundai Dealership
This dealership is horrible to deal with. I've had a service appointment with valet service scheduled for weeks. I've also received several emails and text messages confirming my appointment and also confirming valet service.
They missed today's 8:00 a.m. appointment so I called at 9:00 a.m. only to be informed that they do not offer valet service despite the fact that they sent confirming emails, text messages and did so for our previous service. They were unapologetic and basically told me that I could bring my vehicle in for service.
Dealing with a Hyundai dealership is the biggest flaw of owning a Genesis. It's a great car but the service is extremely lacking.
Genesis of Apache Junction's website is currently advertising that they offer pick up service and Genesis USA is still also touting their 3 year valet service.
Fantastic people selling and servicing an amazing auto
I was so impressed by the level of service and dedication I experienced in my recent car buying experience at Horne Genesis of Apache Junction. Kahi, my salesperson was extremely knowledgeable and passionate about the G80. He shared that with style and enthusiasm. The purchasing process itself was very professional and skilled. I felt valued and appreciated throughout. The finance manager, Jarvis, walked me through with speed and skill. It was truly enjoyable. I know, right? Seriously? Yes, everyone there is fantastic! I can't recommend them highly enough.
If you are in the market for a luxury vehicle, strongly consider the Genesis line. If you are anywhere near Phoenix, Horne Genesis of Apache Junction is the place to purchase it.
I went into the dealer ship looking for a Sonata and left with a beautiful Genesis. My sales associate Steve Breard was great! After I purchased my car he took the time to show me how everything on my car worked. Making it easier to use!
Thank you Steve!
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really been screwed. The car was supposed to be new and it wasn't, it had been driven and had 2,369 on the odometer, and it was very apparent as they didn't bother to wash the car or omit the phone numbers already listed in the car's directory.