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SureCritic / Concessionnaire Hyundai / Fuccillo Hyundai of Syracuse
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Fuccillo Hyundai of Syracuse

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 190 Avis)
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Détails du score

5 stars
85%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
68
Total des ReScores™
4,6
Moyenne de ReScore™

Détails de l'entreprise

À propos

Matthews Hyundai is located in Syracuse. NY, and is part of the Matthews Automotive Group. We have 14 operational service bays to ensure your vehicle is taken care of as quickly as possible. Our highly trained service technicians are ready for all of your maintenance and repair needs. Call or visit our website to schedule an appointment Matthews Hyundai is located in Syracuse. NY, and is part of the Matthews Automotive Group. We have 14 operational service bays to ensure your vehicle is taken care of as quickly as possible. Our highly trained service technicians are ready for all of your maintenance and repair needs. Call or visit our website to schedule an appointment today! ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(315) 445-7900
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2601 Erie Blvd East Syracuse, NY 13224
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 190 Avis)
Écrire un avis
Avis récents
JL
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John L.
Liverpool, NY
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service and staff!
Helpful and knowledgeable staff. On time with appointment. Quality work. Never have an issue with this dealership!
Recommandé
Client vérifié
Liverpool, NY
2017 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It’s clean and great service.
Great service but some overpriced parts.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/22/2021 04:07 AM

thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
SA
gravatar
Steven A.
Auburn, NY
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Helpful and quality experience overall !!
Great place for maintenance and purchase ,
Not a very good vehicle, very underpowered and lack of luster !!!
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/21/2021 05:27 AM

Steven, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
DR
gravatar
Dustin R.
Pennellville, NY
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best place
Best place of business they really do care.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/20/2021 01:49 PM

Dustin, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
KF
gravatar
Kyle F.
Fayetteville, NY
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5*
5*
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/14/2021 11:59 AM

Kyle, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
BD
gravatar
Bryan D.
Syracuse, NY
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
inspection
The chore was done quickly. The staff was friendly and courteous. A pleasant experience.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/13/2021 04:54 AM

Bryan, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
RM
gravatar
Robin M.
Elbridge, NY
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Vehicle owner
Excellent service second vehicle purchased through Syracuse office
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/12/2021 03:47 AM

Robin, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
KC
gravatar
Kristy C.
Cicero, NY
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great place
I always have exceptional service here.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/08/2021 03:56 AM

Kristy, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
KW
gravatar
Kevin W.
Syracuse, NY
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Everything was very good and efficient
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/04/2021 12:57 PM

Kevin, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
CB
gravatar
Carol B.
Nedrow, NY
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly knowledgeable service staff
Purchased my vehicle at Fuccillo Hyundai in 2014 and have all my service done here. The reason I keep coming back is the service staff- they are friendly and knowledgeable and I know I can trust that they won’t steer me wrong.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 01/02/2021 05:28 AM

Carol, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
AM
gravatar
Ann M.
Syracuse, NY
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Sam in the service department is a superstar and a gem. Always can answer my questions or find out for me she works with the mechanics and lets me know everything that’s going on and that gives me peace of mind. Work done by the mechanics is great with no issues.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 12/31/2020 12:45 PM

Ann, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
BM
gravatar
Brian M.
Marcellus, NY
2013 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Transmission repair
The dealership did a great job with my repair and coordinating the work
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 12/28/2020 10:01 AM

Brian, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
JC
gravatar
Joseph C.
Syracuse, NY
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My experience with the Service Dept. was really A-OK
From start to finish, my experience with the Service Dept. was better than I had expected. They were straight forward - did what needed to be done & the service staff were very nice. No "high pressure" - I'm very satisfied with the service and the workmanship.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 12/22/2020 01:58 PM

Joseph, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
DF
gravatar
Donna F.
Punta Gorda, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All the staff.
Absolutely. I have recommended you to several people.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 12/21/2020 03:39 AM

Donna, thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
Client vérifié
Ilion, NY
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best price of many dealers contacted
After researching almost all makes of SUV's we took over 6 months to buy our new car. We contacted many dealers including 5 Hyundai dealers in central NY and 4 in Florida and finally chose a Hyundai Tucson because of the warranty. Fuccillo of Syracuse beat them all by a wide margin on a cash deal.
Second place was our local XXXXX dealer from whom we had purchased 2 new cars and who had a great service record. They were recently bought out by a large national company that owns over 170 dealerships across the country. The last time I had our previous car in for service, the new company's management policy is apparently sell unnecessary services and gouge the public for all they're worth. They tried to charge nearly double the quoted price and also said I needed new front brakes when they had been replaced about 3 months previously in Florida. That service/screw job cost them the cash sale of a new car and even though it's 35 miles further for me to go to Fuccillo's, is worth the drive.
Recommandé
DOMINICK C., Service Manager de Fuccillo Hyundai of Syracuse a répondu le 12/17/2020 04:18 AM

thank you for taking the time to complete our survey to let us know how we are doing. We appreciate that and the '5' star.

Dominick Ciciarelli
Service Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
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