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Friendship Hyundai of Bristol

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 253 Avis)
85

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
57
Total des ReScores
4,8
Moyenne de ReScore
85
Score NPS ®

Détails de l'entreprise

À propos

Friendship Hyundai is conveniently located in Bristol, TN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Friendship Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Friendship Hyundai is conveniently located in Bristol, TN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Friendship Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(423) 607-5419

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 3:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2638 West State Street Bristol, TN 37620
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 253 Avis)

PK
gravatar
Peter K.
Lebanon, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/23/2022
0
Catégorie : Service
Great Vehicles, Unsavory sales practices
Let me first get out of the way that I love the car and the warranty. That's not the issue here. My issue is with a specific sales person, Scottie Austin, and the general manager, whom I'll get to in a second. During the paperwork, Scottie tried to sneak past an obviously inflated rate for the loan and when confronted with it, he back pedaled stating that it was the best available due to rising interest rates. I have very excellent credit and knew I could get a much lower rate. After some back and forth I finally told them I would get my own financing and they started racking on additional fees stating that the lender's rate was due to the deal I was receiving. I brought this to the attention of the general manager, Richard Black stock and he was very dismissive and condescending. It was only once I got corporate headquarters involved that I was able to get our agreed upon sale price and the car. The entire experience has left me with a horrible taste in my mouth about Friendship of Bristol, in terms of the sales department. Let me specify that the service department is excellent and that they understand the importance of building and fostering a relationship with their customers. If you plan on buying a vehicle through Friendship of Bristol, get your financing outside of their terms as this will serve you well and limit a stressful purchasing experience.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.