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Murphy's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 454 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Murphy's Automotive offers all the auto services and tires you need. Murphy's Automotive offers all the auto services and tires you need.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(423) 239-9994

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
4044 Fort Henry Dr Kingsport, TN 37663
Murphy's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 454 Avis)

DS
Darriel S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Mech work
Great shop
Andria M. de Murphy's Automotive a répondu le 06/20/2025 09:36 AM

We're glad to hear that you think our shop is great! We aim to provide top-notch service and a welcoming atmosphere, so it's wonderful to know that it resonates with our customers. If you have any stories or specific experiences to share, we'd love to hear them. Your support keeps our engine running smoothly!


RR
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Richard R.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Great place for tires!
Great service! Thank you!
Andria M. de Murphy's Automotive a répondu le 06/18/2025 09:35 AM

We appreciate your kind words about our service! It's our mission to keep everything running smoothly—like a well-oiled machine. If you ever need us again, we’ll be ready to get you back on the road quickly. Drive safe out there!


RC
Roy C.
Janesville, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Emergency repair/replacement of tires.
Around noon on June 12, 2025 While traveling on nearby I-81, road debris completely destroyed one of the tires (rr) on my Toyota Highlander. Murphy’s of Kingston TN located appropriate replacements and is on our way in quick order time the same afternoon. Courteous competent and skillful work delivered in a timely manner - thanks folks.
Andria M. de Murphy's Automotive a répondu le 06/15/2025 09:35 AM

It's great to hear that we could help you out after an unexpected tire mishap! Road debris can really throw a wrench in your plans—talk about an unwelcome surprise. We're pleased that our team was able to find the right replacements and get you back on your way in no time. It sounds like we managed to combine skill with speed, which is always the goal. Thanks for choosing Murphy's Automotive; we're glad to have been of service!


AH
Alan H.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Purchase tires and oxygen sensor installed
Great service friendly and knowledgeable professionals.
Andria M. de Murphy's Automotive a répondu le 06/14/2025 09:37 AM

We appreciate your feedback! It sounds like our team hit the nail on the head with service and knowledge. We’re always here to ensure your automotive needs are met with a smile – and maybe a few jokes along the way. If you have any more questions or need assistance, just give us a shout. Happy driving!


RM
Roger M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Quality
Timely and friendly service
Andria M. de Murphy's Automotive a répondu le 06/07/2025 09:38 AM

We're glad to hear that you experienced timely and friendly service! Our team aims to keep things running smoothly and with a smile—because who says fixing cars can't be a pleasant experience? Your support means a lot to us!


DD
David D.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Oil change in truck - A+
Great. No surprise costs or add ons
Andria M. de Murphy's Automotive a répondu le 05/30/2025 09:35 AM

We're glad to hear that you had a great experience with us! Surprises can be fun at birthday parties but not so much when it comes to car repairs. Here at Murphy's Automotive, we believe in transparency and straightforward pricing, so it's nice to know that resonated with you. Your trust means a lot to us, and we're here whenever you need to give your car some TLC.


DJ
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David J.
Mount Carmel, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2025
client vérifiéVérifié Client
10
Outstanding service
Resurrected a fourteen year-old car from a brand that hasn't existed in eleven years. Expertly sourced and replaced or repaired countless items to make the vehicle not just road-worthy but safe, comfortable, and good as new. Took the vehicle on a holiday weekend road trip for several hundred trouble-free miles without a single issue or concern. Cannot recommend Murphy's highly enough.
Andria M. de Murphy's Automotive a répondu le 05/28/2025 09:34 AM

We appreciate you taking the time to share such an incredible experience with us. Reviving a fourteen-year-old car is like performing automotive magic, and we're glad to hear your vehicle is now road-worthy and ready for adventures. No hiccups on a holiday weekend trip sounds like a win! Your recommendation means a lot, and we're just happy to keep your ride safe and sound. Here's to many more miles of trouble-free driving and new road trip tales!


BS
Brett S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Excellent Service
Excellent service in a timely manner as was estimated. Always a pleasure to deal with Pam and Kevin who explain what’s needed along with a time frame. Thanks
Andria M. de Murphy's Automotive a répondu le 05/25/2025 09:37 AM

It sounds like you had a fantastic experience! We're glad to hear that Pam and Kevin were able to provide you with excellent service and clear explanations. It's always a pleasure to know that our team made your visit enjoyable and efficient. We appreciate you taking the time to share your thoughts!


JB
jeanne b.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Cracked radiator
Found radiator right away... they were covered up with work but got my car done quickly... good Christian people...
Andria M. de Murphy's Automotive a répondu le 05/25/2025 09:37 AM

We appreciate you taking the time to share your experience. It’s great to hear that our team found your radiator faster than a speeding ticket! Balancing a busy schedule with a commitment to quality service is always a challenge, but we strive to meet that challenge head-on. We're glad that you felt well taken care of by our team. Wishing you smooth travels on the road ahead!


Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/20/2025
client vérifiéVérifié Client
8
Great service
Extremely nice people
Andria M. de Murphy's Automotive a répondu le 05/22/2025 09:35 AM

It's great to hear that you found our team to be extremely nice! We strive to create a welcoming environment for all our customers. If you have any feedback on how we can kick that fifth star up a notch, we're all ears. Your insights help us keep those good vibes rolling while we handle your automotive needs!


WM
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WILLIAM J M.
Honaker, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
10
Replaced 4 tires........
Needed tires last winter.......Called Andrea and she had me a set that afternoon.......in and out very quickly.......Thanks Andy

Uncle jackie
Andria M. de Murphy's Automotive a répondu le 05/21/2025 09:35 AM

We appreciate your review and are glad to hear that you had such a smooth experience getting your tires! Andrea certainly has a knack for making things happen quickly, and we’re happy you were in and out in a flash. If there's anything else we can help you with, just give us a shout—Uncle Jackie style!


JH
Jim H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Oil change/tire rotation
In and out, thanks again
Andria M. de Murphy's Automotive a répondu le 05/17/2025 09:37 AM

We appreciate you taking the time to share your experience! It sounds like you were in and out faster than we can say "oil change." We're glad we could help you with what you needed. If there’s anything else you need in the future, just give us a shout!


CP
cathy P.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Excellent
Excellent
Andria M. de Murphy's Automotive a répondu le 05/15/2025 09:36 AM

We appreciate your short and sweet feedback! Sometimes, the best things come in small packages. If there's anything specific you'd like to share about your experience, we'd love to hear it. Your support means a lot to us!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Brakes
Murphy’s did an excellent job replacing my worn out brake rotors and pads.
Andria M. de Murphy's Automotive a répondu le 05/11/2025 09:36 AM

We're glad to hear that the brake rotor and pad replacement hit the brakes on your worries! Keeping your ride safe and sound is our priority, and it's great to know we could help. If your car has any other squeaks or grumbles, don’t hesitate to give us a shout. Safe travels ahead!


Client vérifié
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Easy to work with!
Easy to work with, good people!
Andria M. de Murphy's Automotive a répondu le 05/11/2025 09:36 AM

We appreciate you taking the time to share your experience. It's always great to hear that our team made things easy for you. We believe in keeping things straightforward and working with good people is just a bonus. If there's anything else we can do for you, just give us a shout!

Bons de services et publications
Thank you for the glowing review! We’re thrilled to hear we’re your go-to for excellent vehicle care! 🚗✨ We promise to keep your wheels spinning smoothly. Come back anytime—you know where to find us! #AutoCare #FiveStarService
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We're thrilled to hear your car is running great! 🚗✨ Thanks for trusting us with your vehicle and for the kind words. We promise to give all your cars the same TLC! Looking forward to seeing you again—bring the whole fleet! 😂 #MurphysAutomotive #AutoCare
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$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 06/16/2025 au 07/05/2025

Thank you for your wonderful review! We're thrilled to keep your car running smoothly and on time—like a well-oiled machine! 🚗⏰ Our team loves helping you out. Come back anytime for more automotive magic! #HappyCustomers #MurphysAutomotive
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$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 06/09/2025 au 06/28/2025

Thanks for the fantastic review! 🚗💨 We’re thrilled our speedy service and friendly team impressed you. High-quality work is our game, and we love what we do! Bring your wheels back anytime! 😄 #MurphysAutomotive #QualityCare
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We’re thrilled to hear we could get your car ready before your vacation! 🚗✨ Quick fixes and a great price—it’s what we aim for! Thanks for choosing Murphy's Automotive; we’ll keep your ride in tip-top shape! #CarCare #VacationReady
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Thanks for the kind words! We like to think of ourselves as your car's best friends while giving it the TLC it deserves. 🚗💖 We're here to keep your ride running smoothly with a smile! #MurphysAutomotive #AutoLove
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We're revved up to hear that our hard work and great prices are hitting the mark! 🚗💨 Thank you for supporting Murphy's Automotive. We're always here to keep your ride in top shape without breaking the bank! #AutoCare #CustomerAppreciation
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We're thrilled to be your go-to pit crew! 🚗💨 With Kevin and the team on your side, you know your car is in good hands. Fair and honest—just the way we like it! Thanks for the love! ❤️ #MurphysAutomotive #CustomerAppreciation
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Thank you for your amazing review! We're thrilled you found our work top-notch and our prices reasonable. 🚗💨 At Murphy's, we aim to keep you rolling without breaking the bank! Looking forward to your next visit! 😄 #FirstClassService #MurphysAutomotive
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We’re blushing! 🌟 Thank you for the kind words! Our team is fueled by coffee and good vibes, and we’re thrilled you loved our service. Your recommendation means the world to us! 🚗💨 #MurphysAutomotive #CustomerLove
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Thanks for the kind words! We aim to keep your ride smooth and your spirits high. 🚗✨ Your satisfaction fuels our passion for great service! Keep those engines running! #MurphysAutomotive #ServiceWithASmile
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🚗💨 We're thrilled to hear you enjoyed our fast and courteous service! We strive to keep those wheels turning without breaking the bank. Thanks for trusting Murphy's for your automotive needs! 🙌 #CustomerAppreciation #MurphysAutomotive
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🚗 Big thanks for the awesome review! We're thrilled to hear you loved our tire prices for your Toyota. Remember, we’re always here for your automotive needs—tires or terrible dad jokes included! 😂🛠️ #TireTalk #MurphysAutomotive
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We're blushing! 😇 Thank you for the stellar review! We're always here to make sure your ride runs smoothly. Can't wait to see you again for more heavenly auto care! 🚗✨ #MurphysAutomotive #AutoAngels
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Thanks for the amazing shoutout! 🚗✨ We're thrilled you love our service and proud to be a Jasper recommended installer! It’s like being part of an elite club—minus the secret handshake. 😂 #MurphysAutomotive #CustomerLove
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Thanks for your awesome review! We're thrilled you had a smooth ride with us—no bumps in the road here! 🚗✨ Your recommendation means the world to us. Come back anytime for more automotive adventures! #CustomerLove #MurphysAutomotive
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Thank you for the kind words! We're thrilled you enjoyed our service and our team! 🚗✨ Solving problems is our favorite hobby! Can't wait to help you again! #GreatService #AutoExperts
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We're thrilled to hear you enjoyed our excellent service! 🚗💨 Flexibility is key—just like your car's alignment! Thanks for letting us keep you on the road. See you next time! #MurphysAutomotive #CarCareHeroes
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Thanks for the awesome review! ? We're thrilled to be your go-to team, where fantastic service meets trustworthy vibes! Your trust in us keeps our engines running smoothly! ?? #MurphysAutomotive #TrustedService
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We're thrilled you had an awesome experience with us! ?✨ At Murphy's Automotive, we aim to keep your ride smooth and your spirits high. Thanks for driving by and sharing the love! ? #AutoCare #FiveStarService
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Thanks for the love! ❤️ We're thrilled to have loyal customers like you who keep us on our toes (and cars rolling smoothly)! ?? Our team is always here to provide top-notch care! #AutoCare #5StarService
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Thanks for the thumbs up! ? We're thrilled you enjoyed our service—it's what we live for! ?✨ Keep that engine purring and come see us again soon! #MurphysAutomotive #ServiceWithASmile
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Thank you for the awesome review! ? We're thrilled to hear you had a great first experience with us. Honesty and quality work are our fuel! Can't wait to see you again—let's keep your ride running smoothly! ?✨ #MurphysAutomotive #AutoCare
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?? We're thrilled to hear that you got back on the road faster than a speeding ticket! Our team works hard to keep you smiling. Special shoutout to Pam for her awesome skills! Thanks for the love! ? #MurphysAutomotive #CustomerLove
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Thank you for placing your trust in us! ?✨ We promise to keep the honesty & dependability high—it's in our oil! We’re thrilled to be your go-to for all things automotive. See you on the road! #MurphysAutomotive #TrustInUs
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We’re thrilled to hear you think we're pretty great! ? At Murphy's Automotive, honesty is our policy—no unwanted parts here! ?❤️ Thanks for trusting us with your ride! #CustomerCare #HonestyFirst
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Thanks for the kind words! ?? We're thrilled to be your go-to for all things automotive in Tennessee! From speedy appointments to reliable service, we aim to keep your engine purring! ?️ #MurphysAutomotive #CustomerLove
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Thanks for the fantastic review! ?? We believe good communication is key—just like a finely tuned engine! We're glad we could get you back on the road promptly. Drive safe and see you next time! ?✨ #MurphysAutomotive #CustomerCare
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We're thrilled to be your first choice for auto repairs! ?✨ Quick tire deliveries and friendly faces are what we do best! Thanks for trusting us and for the lovely words. We're here to keep you rolling smoothly! ?️ #MurphysAutomotive #CustomerLove
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Thanks for the stellar review! ?✨ We're thrilled you trust us with your car care! With Jasper products and a 300,000-mile warranty, your ride will be on the road longer than some relationships! ? #MurphysAutomotive #WarrantyWonder
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We appreciate the love! ? Our team works hard to keep your ride in tip-top shape. Glad to hear your truck is back on the road and running smoothly! ?? Thanks for trusting us with your automotive needs! #MurphysAutomotive #AutoCareExperts
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We're thrilled to hear you had a fantastic experience with our friendly team! ?? At Murphy's Automotive, going the extra mile is our specialty! Thanks for spreading the word! #AutoCare #CustomerAppreciation
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Thanks for the kind words! At Murphy's Automotive, we pride ourselves on serving you better than your morning coffee ☕️. We're thrilled you had a great experience with us! Drive safe and see you soon! ?? #BestService #MurphysAutomotive
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Thank you for the awesome review! ?? We take pride in being honest and quick—just like your car should be! We're here to keep you rolling smooth and stress-free. ?️ #TrustMurphys #AutoCareExcellence
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We're thrilled to be your go-to team for honesty and thorough care! ?✨ Our mechanics work hard so you can drive easy—no smoke and mirrors here! Thanks for the kind words! #MurphysAutomotive #HonestService
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Thank you for the fantastic review! ?✨ We're thrilled to know our team is keeping your Jeep in tip-top shape. We promise to keep the "outstanding" in our service! ?? #MurphysAutomotive #CustomerAppreciation
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We appreciate the love! ❤️ At Murphy's Automotive, we strive to be your go-to for all things car care—where "best" isn't just a compliment, it's our standard! ?✨ #AutoExcellence #MurphysMagic
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Thank you for recognizing our perfect blend of professionalism and that personal touch! ?✨ We’re here to keep you and your vehicle in top shape while making it feel like family. Your satisfaction fuels our drive! #CustomerLove #MurphysAutomotive
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We love hearing that Pam's friendly service made your visit enjoyable! ? At Murphy's Automotive, we believe a smile goes a long way—almost as far as a well-tuned engine! ? Thanks for your kind words! #TeamMurphys #AutoCare
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Thanks for the 5-star review, Tom! ? We're thrilled to hear you enjoyed our excellent, prompt, and friendly service. We appreciate your support! #CustomerSatisfaction #AutoCare
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? Thanks for the 5-star review! We're glad you're pleased with our service and felt informed throughout the process. We can't wait to help keep your car in top shape! #CustomerAppreciation #TrustworthyService
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Thanks for the 5-star review, Gwendolyn! We're so glad you think we're the best! ?? We appreciate your support and look forward to serving you again. #BestAutoShop #CustomerAppreciation
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Thanks for the awesome review, Doug! We're delighted you appreciate our friendly service. We're always here to go the extra mile for your automotive needs. ?? #CustomerAppreciation #FriendlyService
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Thanks for the 5-star review! ? We're thrilled to have helped refresh your van and get you back on the road. We appreciate your business and look forward to serving you again. #CustomerAppreciation #AutoRepair
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? We're thrilled you had a great experience with us, Sharon! Fast and thorough service is our specialty. Thank you for the 5-star review! ?✨ #CustomerAppreciation #MurphysAutomotive
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Thanks for the stellar recommendation! ? We're delighted to hear that you had a great experience with us. We'll keep up the good work! #CustomerSatisfaction #AutomotiveExcellence
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Hey there, Matthew! ? We're thrilled to hear we hit the mark for you! Our team is looking forward to being your go-to auto shop! ? Thank you for the support! #CustomerSatisfaction #MurphysAutomotive
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Thanks for the 5-star review, Sean! We're thrilled to hear that you had a great experience with us! We appreciate your support, and we hope to see you again soon! ?? #HappyCustomers #AutoCare
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? Thank you for the kind words! We're glad you appreciate our honest service. Our team works hard to provide top-notch auto maintenance. Your support means a lot! ?? #CustomerAppreciation #HonestService
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Thanks for the kind words! We're delighted to have met your expectations. We're here for all your auto needs. ?? #CustomerSatisfaction #MurphysAutomotive
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? Thanks for the kind words, Al! We're thrilled to hear you had a great experience with us. Our team is always here to keep your ride in top shape! ?? #CustomerAppreciation #MurphysAutomotive
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Thank you for the stellar review, Anna! We're glad we could help with your Mercedes recall and that you had a 5-star experience. Looking forward to seeing you again soon! ?? #CustomerAppreciation #MurphysAutomotive
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Thanks for the kudos! ? We appreciate the trust you've placed in us, and we're thrilled to hear about your positive experience. See you at the next appointment! #CustomerAppreciation #MurphysAutomotive
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? Our team at Murphy's Automotive is thrilled to hear about your positive experience! We're glad we could help restore your vehicle and get it back on the road. Your recommendation means the world to us! ? #CustomerAppreciation #AutoRepair
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Thanks for trusting us with your truck, Tim! We're glad we could help ensure its roadworthiness. Looking forward to keeping your wheels turning! ? #CustomerSatisfaction #AutoCare
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Thanks for the 5 stars, Kevin! We're glad to hear you feel like part of the family. We promise to keep providing 'damn great' service! ??️ #CustomerAppreciation #FamilyVibes
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Thanks for the stellar review! We're thrilled to hear that your wife is happy with our work. We appreciate your continued support and look forward to seeing you again. ?? #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Anita! We're glad you enjoyed our customer service. ? We'll keep working hard to meet your expectations. #CustomerSatisfaction #AutomotiveExcellence
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Thanks for sticking with us, Brian! ? We're thrilled to know we've consistently met your expectations. Here's to many more years of top-notch service! #CustomerSatisfaction #Grateful
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$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 06/16/2025 au 07/05/2025

$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 06/09/2025 au 06/28/2025

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.