business image

Murphy's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 430 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Murphy's Automotive offers all the auto services and tires you need. Murphy's Automotive offers all the auto services and tires you need.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(423) 239-9994

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
4044 Fort Henry Dr Kingsport, TN 37663
Murphy's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 430 Avis)

TW
tina w.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Oil change & replace rear differential fluid
The guys did s great job. They were timely and pricing was very fair. I will be sure to return

PS
Parker S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Great mechanic
Everyone who works here is so nice and helpful. They fixed my issue in an hour. I would absolutely come back here with issues with my vehicle. Very reasonable prices and knowledgeable staff.
Andria M. de Murphy's Automotive a répondu le 04/02/2025 09:37 AM

It's fantastic to hear that you had such a positive experience with us! Our team takes pride in being that friendly pit stop in your automotive journey, and it sounds like we hit the mark for you. We always aim to make repairs as speedy as possible, so we're glad we could get you back on the road in an hour. We appreciate your feedback and look forward to assisting you again when your vehicle needs some TLC!


SS
gravatar
Sean S.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Quick and professional
I have done business with Murphy's for years now, and they Always greet you with the utmost professionalism and courtesy not to mention a very knowledgeable staff to get you in and out as quickly as possible with top notch repairs. Extremely satisfied with my experiences with Murphy's automotive in Kingsport.
Andria M. de Murphy's Automotive a répondu le 03/30/2025 09:36 AM

We appreciate you taking the time to share your thoughts on your experiences with us. It's wonderful to hear that our team has made a lasting impression with their professionalism and expertise. We aim to keep things running smoothly — both for your vehicle and your schedule! If there’s ever anything more we can do for you, just let us know. Here's to many more miles of happy driving!


SS
sean s.
Kingsport, Tn
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Quick and professional.
I have done business with Murphy's for years now, and they Always greet you with the utmost professionalism and courtesy not to mention a very knowledgeable staff to get you in and out as quickly as possible with top notch repairs. Extremely satisfied with my experiences with Murphy's automotive in Kingsport.
Andria M. de Murphy's Automotive a répondu le 03/30/2025 09:36 AM

We appreciate your continued support and loyalty over the years! It sounds like you’ve become a regular part of the Murphy’s family, and we love having you. Our team aims to provide swift and effective service while keeping things friendly—after all, who wants to spend more time in the shop than necessary? We're glad to hear your repairs were top-notch! If your vehicle ever needs another round of "spa treatment," you know where to find us.


TW
Tami W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Really kind and friendly ..
Great experience. 🫶🏼
Andria M. de Murphy's Automotive a répondu le 03/29/2025 09:37 AM

We're glad to hear you had a great experience! It seems like our team did a good job at revving up your expectations. If you have any specific highlights to share, we'd love to hear about them!


MH
michael h.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/26/2025
client vérifiéVérifié Client
8
My car was making a noise from the engine
I can say this they got me in with no hesitation and didn’t take long to get my vehicle in and call me with a diagnostic and when I had the repair done it was done same day and I was on my way. I didn’t like that you can’t make an appointment online that was the only downside I seen. Fast friendly service.
Andria M. de Murphy's Automotive a répondu le 03/28/2025 09:36 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team was quick to get your vehicle looked at and that you were back on the road in no time. We strive to provide speedy and friendly service, so it’s great to know we hit the mark for you. As for making appointments online, we understand how that could come in handy. It's on our radar, and we're always looking for ways to improve! If you ever have more feedback or suggestions, we’re all ears. Safe travels!


KP
kenny p.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Excellent
Everything was good until I had to take time to write this. But you guys are excellent. Find another survey.
Andria M. de Murphy's Automotive a répondu le 03/28/2025 09:36 AM

We appreciate your feedback and your sense of humor! It sounds like the survey might have been a tiny speed bump on your otherwise excellent experience with us. Rest assured, we're always here to keep your ride running smoothly—no surveys required! If you have any future needs or concerns, just let us know. We promise to keep the paperwork to a minimum!


WD
Warren D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Initial critique of Murphy’s Service visit
After my initial service visit to Murphy’s, I feel very comfortable with the quality of service received. The staff appears to be very capable and conscientious. I trust them to handle all of my automobile service needs!
Andria M. de Murphy's Automotive a répondu le 03/26/2025 09:35 AM

We're glad to hear that you felt comfortable with the quality of service at Murphy's! It sounds like our team has successfully earned your trust, which is no small feat in the automotive world. We're here to ensure your vehicle gets all the TLC it deserves, and it’s great to know you have confidence in our capabilities. Here's to smooth rides ahead!


RM
Roger M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2025
client vérifiéVérifié Client
10
Friendly service
Efficient friendly service an reasonable charges.
Andria M. de Murphy's Automotive a répondu le 03/25/2025 09:34 AM

We appreciate you taking the time to share your experience. It's great to hear you enjoyed our efficient and friendly service, and we're always working to keep those charges reasonable. If there's anything else we can do to make your visits even better, just let us know. We're here to help keep your wheels turning smoothly!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
9
They were timely
They heard my situation and went out of their way to solve my alternator issue.
Andria M. de Murphy's Automotive a répondu le 03/20/2025 09:38 AM

It's fantastic to hear that our team went the extra mile for you! An alternator issue can really put a damper on your day, so we're glad we could help you get back on the road. If your car ever gives you a chance to drop by again, we’ll be ready and willing to tackle whatever comes our way. Safe travels!


Client vérifié
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
10
Very good experience
It didn't take them long to fix the issue I had with my vehicle. The cashier was very nice and it good to see a smiley face.
Andria M. de Murphy's Automotive a répondu le 03/19/2025 09:35 AM

We're glad to hear that your vehicle issue was resolved quickly! It's always nice to know that a friendly smile can brighten your day—not to mention your car’s performance. If you find yourself in need of assistance again, don’t hesitate to swing by. Safe travels!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Tire rotation
Great service!

Just wish they would leave the Christmas tree up all year!!!😊
Andria M. de Murphy's Automotive a répondu le 03/16/2025 09:35 AM

We appreciate the shout-out for our service! A year-round Christmas tree sounds tempting; just imagine all the ornaments we'd have to find space for! If that ever happens, we'll make sure to at least keep the holiday spirit alive. We look forward to your next visit!


HF
HARRY F.
Kingsport, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Rotation
Great service, as always. K
Andria M. de Murphy's Automotive a répondu le 03/14/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's always a pleasure to hear that our service continues to hit the mark. We aim to keep the good times rolling, so if there’s anything more we can do for you, just let us know!


JT
Jon T.
Gate City, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Great
I really appreciate everything they do they are so sweet I really appreciate the good lord Jesus Christ by the holy Spirit 🙏
Andria M. de Murphy's Automotive a répondu le 03/14/2025 09:36 AM

We’re glad to hear you had a positive experience with us! It sounds like you really feel the love—not just from us, but from higher powers too. Our team always strives to make your visit as enjoyable as possible. If you ever need anything, know that we’re here, ready to help!


GE
GWENDOLYN E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Gwendolyn
I appreciate the results of my visit and the honest opinion
Andria M. de Murphy's Automotive a répondu le 03/13/2025 09:36 AM

It's fantastic to hear you appreciated your visit and found our opinions to be honest! At Murphy's Automotive, we aim to be as transparent as a freshly washed windshield. Your trust means a lot to us, and we're glad we could contribute to your experience in a positive way. Drive safe out there!

Bons de services et publications


$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/31/2025 au 04/19/2025

🚗💨 We're thrilled to hear you enjoyed our fast and courteous service! We strive to keep those wheels turning without breaking the bank. Thanks for trusting Murphy's for your automotive needs! 🙌 #CustomerAppreciation #MurphysAutomotive
Apprendre encore plus

$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/24/2025 au 04/12/2025

🚗 Big thanks for the awesome review! We're thrilled to hear you loved our tire prices for your Toyota. Remember, we’re always here for your automotive needs—tires or terrible dad jokes included! 😂🛠️ #TireTalk #MurphysAutomotive
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$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/17/2025 au 04/05/2025

We're blushing! 😇 Thank you for the stellar review! We're always here to make sure your ride runs smoothly. Can't wait to see you again for more heavenly auto care! 🚗✨ #MurphysAutomotive #AutoAngels
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Thanks for the amazing shoutout! 🚗✨ We're thrilled you love our service and proud to be a Jasper recommended installer! It’s like being part of an elite club—minus the secret handshake. 😂 #MurphysAutomotive #CustomerLove
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Thanks for your awesome review! We're thrilled you had a smooth ride with us—no bumps in the road here! 🚗✨ Your recommendation means the world to us. Come back anytime for more automotive adventures! #CustomerLove #MurphysAutomotive
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Thank you for the kind words! We're thrilled you enjoyed our service and our team! 🚗✨ Solving problems is our favorite hobby! Can't wait to help you again! #GreatService #AutoExperts
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We're thrilled to hear you enjoyed our excellent service! 🚗💨 Flexibility is key—just like your car's alignment! Thanks for letting us keep you on the road. See you next time! #MurphysAutomotive #CarCareHeroes
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Thanks for the awesome review! ? We're thrilled to be your go-to team, where fantastic service meets trustworthy vibes! Your trust in us keeps our engines running smoothly! ?? #MurphysAutomotive #TrustedService
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We're thrilled you had an awesome experience with us! ?✨ At Murphy's Automotive, we aim to keep your ride smooth and your spirits high. Thanks for driving by and sharing the love! ? #AutoCare #FiveStarService
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Thanks for the love! ❤️ We're thrilled to have loyal customers like you who keep us on our toes (and cars rolling smoothly)! ?? Our team is always here to provide top-notch care! #AutoCare #5StarService
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Thanks for the thumbs up! ? We're thrilled you enjoyed our service—it's what we live for! ?✨ Keep that engine purring and come see us again soon! #MurphysAutomotive #ServiceWithASmile
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Thank you for the awesome review! ? We're thrilled to hear you had a great first experience with us. Honesty and quality work are our fuel! Can't wait to see you again—let's keep your ride running smoothly! ?✨ #MurphysAutomotive #AutoCare
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?? We're thrilled to hear that you got back on the road faster than a speeding ticket! Our team works hard to keep you smiling. Special shoutout to Pam for her awesome skills! Thanks for the love! ? #MurphysAutomotive #CustomerLove
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Thank you for placing your trust in us! ?✨ We promise to keep the honesty & dependability high—it's in our oil! We’re thrilled to be your go-to for all things automotive. See you on the road! #MurphysAutomotive #TrustInUs
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We’re thrilled to hear you think we're pretty great! ? At Murphy's Automotive, honesty is our policy—no unwanted parts here! ?❤️ Thanks for trusting us with your ride! #CustomerCare #HonestyFirst
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Thanks for the kind words! ?? We're thrilled to be your go-to for all things automotive in Tennessee! From speedy appointments to reliable service, we aim to keep your engine purring! ?️ #MurphysAutomotive #CustomerLove
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Thanks for the fantastic review! ?? We believe good communication is key—just like a finely tuned engine! We're glad we could get you back on the road promptly. Drive safe and see you next time! ?✨ #MurphysAutomotive #CustomerCare
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We're thrilled to be your first choice for auto repairs! ?✨ Quick tire deliveries and friendly faces are what we do best! Thanks for trusting us and for the lovely words. We're here to keep you rolling smoothly! ?️ #MurphysAutomotive #CustomerLove
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Thanks for the stellar review! ?✨ We're thrilled you trust us with your car care! With Jasper products and a 300,000-mile warranty, your ride will be on the road longer than some relationships! ? #MurphysAutomotive #WarrantyWonder
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We appreciate the love! ? Our team works hard to keep your ride in tip-top shape. Glad to hear your truck is back on the road and running smoothly! ?? Thanks for trusting us with your automotive needs! #MurphysAutomotive #AutoCareExperts
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We're thrilled to hear you had a fantastic experience with our friendly team! ?? At Murphy's Automotive, going the extra mile is our specialty! Thanks for spreading the word! #AutoCare #CustomerAppreciation
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Thanks for the kind words! At Murphy's Automotive, we pride ourselves on serving you better than your morning coffee ☕️. We're thrilled you had a great experience with us! Drive safe and see you soon! ?? #BestService #MurphysAutomotive
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Thank you for the awesome review! ?? We take pride in being honest and quick—just like your car should be! We're here to keep you rolling smooth and stress-free. ?️ #TrustMurphys #AutoCareExcellence
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We're thrilled to be your go-to team for honesty and thorough care! ?✨ Our mechanics work hard so you can drive easy—no smoke and mirrors here! Thanks for the kind words! #MurphysAutomotive #HonestService
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Thank you for the fantastic review! ?✨ We're thrilled to know our team is keeping your Jeep in tip-top shape. We promise to keep the "outstanding" in our service! ?? #MurphysAutomotive #CustomerAppreciation
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We appreciate the love! ❤️ At Murphy's Automotive, we strive to be your go-to for all things car care—where "best" isn't just a compliment, it's our standard! ?✨ #AutoExcellence #MurphysMagic
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Thank you for recognizing our perfect blend of professionalism and that personal touch! ?✨ We’re here to keep you and your vehicle in top shape while making it feel like family. Your satisfaction fuels our drive! #CustomerLove #MurphysAutomotive
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We love hearing that Pam's friendly service made your visit enjoyable! ? At Murphy's Automotive, we believe a smile goes a long way—almost as far as a well-tuned engine! ? Thanks for your kind words! #TeamMurphys #AutoCare
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Thanks for the 5-star review, Tom! ? We're thrilled to hear you enjoyed our excellent, prompt, and friendly service. We appreciate your support! #CustomerSatisfaction #AutoCare
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? Thanks for the 5-star review! We're glad you're pleased with our service and felt informed throughout the process. We can't wait to help keep your car in top shape! #CustomerAppreciation #TrustworthyService
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Thanks for the 5-star review, Gwendolyn! We're so glad you think we're the best! ?? We appreciate your support and look forward to serving you again. #BestAutoShop #CustomerAppreciation
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Thanks for the awesome review, Doug! We're delighted you appreciate our friendly service. We're always here to go the extra mile for your automotive needs. ?? #CustomerAppreciation #FriendlyService
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Thanks for the 5-star review! ? We're thrilled to have helped refresh your van and get you back on the road. We appreciate your business and look forward to serving you again. #CustomerAppreciation #AutoRepair
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? We're thrilled you had a great experience with us, Sharon! Fast and thorough service is our specialty. Thank you for the 5-star review! ?✨ #CustomerAppreciation #MurphysAutomotive
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Thanks for the stellar recommendation! ? We're delighted to hear that you had a great experience with us. We'll keep up the good work! #CustomerSatisfaction #AutomotiveExcellence
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Hey there, Matthew! ? We're thrilled to hear we hit the mark for you! Our team is looking forward to being your go-to auto shop! ? Thank you for the support! #CustomerSatisfaction #MurphysAutomotive
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Thanks for the 5-star review, Sean! We're thrilled to hear that you had a great experience with us! We appreciate your support, and we hope to see you again soon! ?? #HappyCustomers #AutoCare
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? Thank you for the kind words! We're glad you appreciate our honest service. Our team works hard to provide top-notch auto maintenance. Your support means a lot! ?? #CustomerAppreciation #HonestService
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Thanks for the kind words! We're delighted to have met your expectations. We're here for all your auto needs. ?? #CustomerSatisfaction #MurphysAutomotive
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? Thanks for the kind words, Al! We're thrilled to hear you had a great experience with us. Our team is always here to keep your ride in top shape! ?? #CustomerAppreciation #MurphysAutomotive
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Thank you for the stellar review, Anna! We're glad we could help with your Mercedes recall and that you had a 5-star experience. Looking forward to seeing you again soon! ?? #CustomerAppreciation #MurphysAutomotive
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Thanks for the kudos! ? We appreciate the trust you've placed in us, and we're thrilled to hear about your positive experience. See you at the next appointment! #CustomerAppreciation #MurphysAutomotive
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? Our team at Murphy's Automotive is thrilled to hear about your positive experience! We're glad we could help restore your vehicle and get it back on the road. Your recommendation means the world to us! ? #CustomerAppreciation #AutoRepair
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Thanks for trusting us with your truck, Tim! We're glad we could help ensure its roadworthiness. Looking forward to keeping your wheels turning! ? #CustomerSatisfaction #AutoCare
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Thanks for the 5 stars, Kevin! We're glad to hear you feel like part of the family. We promise to keep providing 'damn great' service! ??️ #CustomerAppreciation #FamilyVibes
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Thanks for the stellar review! We're thrilled to hear that your wife is happy with our work. We appreciate your continued support and look forward to seeing you again. ?? #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Anita! We're glad you enjoyed our customer service. ? We'll keep working hard to meet your expectations. #CustomerSatisfaction #AutomotiveExcellence
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Thanks for sticking with us, Brian! ? We're thrilled to know we've consistently met your expectations. Here's to many more years of top-notch service! #CustomerSatisfaction #Grateful
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$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/31/2025 au 04/19/2025

$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/24/2025 au 04/12/2025

$10 Off Oil Change
Includes up to 5 quarts. Reference this advertisement when you arrive. Call and Schedule Today! Murphys Automotive 423-239-9994
Offre valide du 03/17/2025 au 04/05/2025

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.