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Frank's Automotive & Collision

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 074 Avis)
73
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

À propos

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
...more

Catégories
Entretien de la voiture, Réparation automobile, Réparation de collision
Contact
(830) 627-3939

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
950 S State Hwy 46 New Braunfels, TX 78130
Frank's Automotive & Collision's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 074 Avis)

MK
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Malachi K.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2024
10
Excellent Experience
I ran over a pipe in the road and was leaking fuel. I tow the car to Christian Brothers in NBTX and they give me a $2,750 bill with the bulk of the cost on parts. I asked them if I bought OEM and if they would do the work, but they declined. They made me tow the car elsewhere. I go to GM's official website to find the parts for a third of the price then CBs and reach out to Frank's Auto Body. Jason called me the next day, cheaper labor than the quote I got from CBs, and ready to do the work ASAP. I've driven the vehicle for over a month now, no issues, just perfect. I spoke with the mechanic who did the work and he was excellent in helping me understand the repair process. I would recommend this company to anyone, It was just a great experience and I don't feel like I was taken advantage of during a difficult time.

KH
KATIE/CHRIS H.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2024
client vérifiéVérifié Client
10
Exceptional
Frank’s collision is the very best at auto body repair in Comal and Guadalupe county. If your shopping around for the best auto body shop then your finished shopping. Greg Pool is the GM and has built an amazing team. You won’t be disappointed!

VV
VERONICA V.
Seguin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2024
client vérifiéVérifié Client
10
Excellent service
Very friendly and professional. I received timely correspondence about the progress.

RB
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RITA B.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2023
client vérifiéVérifié Client
10
Had to check wheel rim to see if it's driveable.They
They were very thorough. Also made sure that I understood what the problems were in order for me to decide how much work would be done.

Client vérifié
Wimberley, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/17/2023
client vérifiéVérifié Client
0
The Usual RIPOFF for Women esp Seniors
It's a tale as old as time. I made the appointment specifically for a coolant leak, mileage auto check, & TXinspection. Tried to give me my keys back wo checking for coolant leak. Never asked how I knew I had a leak. Trapped me at the garage for hours and hours for 3 days. No inspection b/c the printer wasn't working, seriously? Lots of promises made and NONE kept. DO NOT use SanMarcos Josh, George or NewBraunfels, Chris, Rueben if you are a white haired light skinned senior. Charged $1K for a simple coolant leak and proposed $6K for collision repair.

JJ
JOSH J.
San Marcos, TX
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2023
client vérifiéVérifié Client
10
is 5 stars everytime.
Customer service is always excellent and the quality of work done is always spot on perfect. Won’t take my vehicles anywhere else but here.

CS
Charles S.
Seguin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2023
client vérifiéVérifié Client
10
Car service
My car service was good

FN
Freddie N.
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2023
client vérifiéVérifié Client
10
Very Pleasantly Surprised
I live here, passed by there I don't know how many times, but from the time I walked in there to the time I came back to pick up my truck they made it seem like we were old buddies. Frank's is gonna be my new go to place any time that trucks acts up again.

Client vérifié
Seguin, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/01/2023
client vérifiéVérifié Client
0
Terrine
Should have just went to Auto Zone to get diagnostics for free. Charged us $150 and tried to push many other issues and said it will cost over $3,000. Took it somewhere else and the issue was not as bad as it seemed. Needed up paying $300

SC
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Simon C.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2023
client vérifiéVérifié Client
8
Great!
I recommend this business. because they are very friendly and helpful. And they do good job.

RW
RACHEL W.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2023
client vérifiéVérifié Client
10
Highly Recommend
Professional service, fantastic customer service and customer updates. I would recommend them highly.

RG
Robert G.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/08/2023
client vérifiéVérifié Client
0
Oil pump
I dropped off my Jeep on Tuesday with the expectation it would be ready by Friday. This was not the case after multiple excuses about the mechanic not showing up, 2 weeks later work starts. I am then notified that Franks automotive broke the bolts on the rear crank shaft cover. Of course it was not there fault and I had to cough up another 1200 to pull the transmission. I would not take my vehicle to this shop if it broke down right in front of it.

LS
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Lee S.
New Braunfels, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/07/2023
client vérifiéVérifié Client
1
Totally Disorganized
Scheduled and confirmed my appointment online. Communicated that I would be dropping the vehicle and leaving my keys in the Dropbox. I called around 3pm because I didn’t hear from anybody. They never inspected my vehicle and had trouble locating it. Extremely disappointed with how this was all handled.

JC
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John C.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2023
client vérifiéVérifié Client
10
Confidence
I’ve used Frank’s for a couple years. They fast & efficient and know what they’re doing. I have confidence my car is safer on the road thanks to them.

CH
CHERLY H.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2023
client vérifiéVérifié Client
10
Great service
My car was repaired very quickly.
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