Awesome experience every time. I love the free shuttle service. They stayed after hours to finish up my car knowing I needed to pick up my son at the airport later that night. So grateful. ?
Recommandé
MS
Michael S.
Ashburn, VA
02/29/2020
Awesome experience every time
Awesome experience. I have sent my family and friends to them all have been very please with not only the great customer service but the car being fixed correctly. I love the great customer service
Recommandé
AN
Ano n.
Mc Lean, VA
06/18/2019
They take what they can
I think they do a decent job of the car repair. However, don't expect they will give you anything for free. Always maximize what they can take from you.
Non recommandé
SW
Stephen W.
Chantilly, VA
11/02/2017
More honest than most shops; still, there's room to bargain some
The staff there are competent. They do good work. When they say something on the car needs to be fixed, it actually does. Upsells are kept to a minimum here, and their labor rates are pretty reasonable for the area (rent anywhere in NoVA is not cheap). They do have quite the markup on parts, though, so watch for that; there's definitely wiggle room there.
Recommandé
AA
Ahmed A.
Ashburn, VA
06/29/2017
They won me over as a customer
Take a second and imagine everything you would ever want from an auto services shop. This is it.
I am a first time customer as of a few weeks ago, and I remember after picking up my car and the great experience mentioning to Carlos, "I saw the reviews online before coming here, and I said to myself, this is too good to be true." Now I understand why. I won't go on complementing the quality of the work, the communication, the customer service, or the cost. Go see for yourself. They have formally won me over as customer.
Recommandé
BP
Ben P.
Ashburn, VA
02/22/2017
Dishonest
Dishonest place, they overcharged for parts, labor and diagnostic. Do your homework before authorizing any work or stay away!!!!!!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
