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SureCritic / Concessionnaire Hyundai / Feldman Hyundai of New Hudson
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Feldman Hyundai of New Hudson

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 073 Avis)
57
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Détails du score

5 stars
78%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
97
Total des ReScores™
4,7
Moyenne de ReScore™
57
Score NPS ®

Détails de l'entreprise

À propos

Feldman Hyundai of New Hudson is staffed with expert technicians who provide quality Hyundai repair and maintenance. Feldman Hyundai of New Hudson is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(248) 486-1901
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
30492 Lyon Center Drive East New Hudson, MI 48165
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 073 Avis)
Écrire un avis
Avis récents
JM
gravatar
Jeff M.
Commerce Township, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/01/2024
0
Catégorie : Service
You have been Warned!!
If you’re reading this, you will regret not following this simple advice. Do not purchase a vehicle or have one serviced by this dealership. I cannot say one positive thing about any of my experiences with them. And they certainly do not stand behind the product that they’re selling you.
JE
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Jeff E.
Howell, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2024
10
Catégorie : Service
Replace motor on 2013 Hyundai sonata
My name is Jeff Eaton , Had real good experience at Hyundai of New Hudson , so My Rod Bearings went bad on my 11,year old car , motor seized up on me . Jeannine Price took very good care of me , maid sure everything was taken care of , new motor was put in my car , Hyundai stood behind there product , was never so happy , everyone there is always really nice , always had good experience with them , good job they will always have me as a customer.
MJ
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Michael J.
South Lyon, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/20/2023
0
Catégorie : Service
Oil change.
I brought my vehicle in for the standard oil change, which is covered under my maintenance agreement when I purchased my Santa Cruz. I brought it in with the specified time and mileage. I contacted Hyundai and they reimbursed me for the oil change but this was inconvenient.

Bottom line I would be careful when taking anything to this dealership, the people in the service department are unfamiliar with what is covered under the scheduled maintenance and don't seem familiar with Santa Cruz oil change requirements
MJ
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Michael J.
South Lyon, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/20/2023
0
Catégorie : Service
Oil change.
I brought my vehicle in for the standard oil change, which is covered under my maintenance agreement when I purchased my Santa Cruz. I brought it in with the specified time and mileage. I contacted Hyundai and they reimbursed me for the oil change but this was inconvenient.

Bottom line I would be careful when taking anything to this dealership, the people in the service department are unfamiliar with what is covered under the scheduled maintenance and don't seem familiar with Santa Cruz oil change requirements
DJ
gravatar
Derek J.
Hartland, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2023
10
Catégorie : Service
Dustin Burnett
Dustin was very knowledgeable in terms of what I could afford.
DY
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Dongik Y.
Troy, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/19/2022
0
Catégorie : Service
Very bad experience at the body shop
I am who is the Genesis GV80 owner and this shop's customer. My car has been at the shop to be repaired for two months but is still under big problem.
The car hasn’t being fixed due to missing part and delivery has being taken very long time. It is not their fault, however I am very disappointed and upset to the shop. Today I visited body shop manager but I couldn’t meet. I paid $5,300 to the shop through insurance company but very disappointed to the response. I have many pictures as evidences.

Briefly see the comments below;

 Issue points
1. Bad communication. Recently I visited your shop three times for 6 hours driving and met staff to know how is progress on. I haven’t got any feedback from staff and had to visit your shop today although I left many calls, voice message and email. The staff just said he haven’t had any call from me.
the staff said the car was almost ready to pick up but there is still missing part. This kind of bad communication makes me very confused and disappointed. Communication is very bad.
2. The car battery has been discharged fully. I checked it today by myself at the shop and I already notified to staff two weeks ago by visiting the shop.
3. I don’t understand why some parts which is not related of the collision are required to replace?
4. The parts which are dirt was put inside of car so made the car very dirty.
5. The door guard was detached and I found in the car
DY
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Dongik Y.
Troy, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/19/2022
0
Catégorie : Service
Very bad experience at the body shop
I am who is the Genesis GV80 owner and this shop's customer. My car has been at the shop to be repaired for two months but is still under big problem.
The car hasn’t being fixed due to missing part and delivery has being taken very long time. It is not their fault, however I am very disappointed and upset to the shop. Today I visited body shop manager but I couldn’t meet. I paid $5,300 to the shop through insurance company but very disappointed to the response. I have many pictures as evidences.

Briefly see the comments below;

 Issue points
1. Bad communication. Recently I visited your shop three times for 6 hours driving and met staff to know how is progress on. I haven’t got any feedback from staff and had to visit your shop today although I left many calls, voice message and email. The staff just said he haven’t had any call from me.
the staff said the car was almost ready to pick up but there is still missing part. This kind of bad communication makes me very confused and disappointed. Communication is very bad.
2. The car battery has been discharged fully. I checked it today by myself at the shop and I already notified to staff two weeks ago by visiting the shop.
3. I don’t understand why some parts which is not related of the collision are required to replace?
4. The parts which are dirt was put inside of car so made the car very dirty.
5. The door guard was detached and I found in the car
DY
gravatar
Dongik Y.
Troy, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/19/2022
0
Catégorie : Service
Very bad experience at the body shop
I am who is the Genesis GV80 owner and this shop's customer. My car has been at the shop to be repaired for two months but is still under big problem.
The car hasn’t being fixed due to missing part and delivery has being taken very long time. It is not their fault, however I am very disappointed and upset to the shop. Today I visited body shop 's manager but I couldn’t meet. I paid $5,300 to the shop through insurance company but very disappointed to the response. I have many pictures as evidences.

Briefly see the comments below;

 Issue points
1. Bad communication. Recently I visited your shop three times for 6 hours driving and met staff to know how is progress on. I haven’t got any feedback from staff and had to visit your shop today although I left many calls, voice message and email. The staff just said he haven’t had any call from me.
the staff said the car was almost ready to pick up but there is still missing part. This kind of bad communication makes me very confused and disappointed. Communication is very bad.
2. The car battery has been discharged fully. I checked it today by myself at the shop and I already notified to staff two weeks ago by visiting the shop.
3. I don’t understand why some parts which is not related of the collision are required to replace?
4. The parts which are dirt was put inside of car so made the car very dirty.
5. The door guard was detached and I found in the car
VS
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Victory S.
Canton, MI
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service experience
Great service and excellent service experience from the team at Feldman Hyundai of New Hudson
LAVON P. de Feldman Hyundai of New Hudson a répondu le 04/08/2022 02:24 PM

Thank you for taking the time to review your recent service experience. It was a pleasure assisting you, and we look forward to seeing you again. 

Lavon Poll
248-486-1901
Client vérifié
South Lyon, MI
2021 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
Honest and knowledgeable service department. Confident in the people and the facility.
LAVON P. de Feldman Hyundai of New Hudson a répondu le 04/04/2022 03:37 AM

Thank you for taking the time to review your recent service visit. It was a pleasure assisting you, and we look forward to seeing you again. 

 

Lavon Poll
248-486-1901
SL
gravatar
Sandra L.
Fowlerville, MI
2008 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service visit
Awesome place
LAVON P. de Feldman Hyundai of New Hudson a répondu le 04/04/2022 03:37 AM

Thank you for taking the time to review your recent service visit. It was a pleasure assisting you, and we look forward to seeing you again. 

 

Lavon Poll
248-486-1901
JW
gravatar
John W.
Center Line, MI
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
New Hudson Hyundai are AMAZING!!
Lavon and the service team at New Hudson Hyundai are absolutely wonderful. And go above and beyond in a time when no one seams to want to help or cares too. This team does!!
LAVON P. de Feldman Hyundai of New Hudson a répondu le 04/01/2022 04:42 AM

Thank you for taking the time to review your recent service experience. It was a pleasure assisting you with you vehicle, and we look forward to seeing you again. 

Lavon Poll
248-486-1901
Client vérifié
Milford, MI
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
I am always well taken care of when I come in. Great service!
LAVON P. de Feldman Hyundai of New Hudson a répondu le 03/31/2022 03:43 PM

Thank you for taking the time to review your recent service visit. It was a pleasure assisting you with your vehicle, and we look forward to seeing you again. 

Lavon Poll
248-486-1901
SA
gravatar
Sana A.
Wixom, MI
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Amazing service!
As a woman that's very reassuring to always have an amazing and exceptional experience when you're at the dealership and never feel like you're being taken advantage of. I have so much admiration and respect for the high level of service every one provides. Great job and we'll done!
LAVON P. de Feldman Hyundai of New Hudson a répondu le 03/31/2022 03:08 PM

Thank you for taking the time to review your recent service visit. It was an absolute pleasure assisting you with your vehicle, and we look forward to seeing you again soon!!!

Lavon Poll
248-486-1901
LS
gravatar
Leah S.
Walled Lake, MI
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always a great experience taking my car to Levon.
Levon and all employees are always very friendly and my car is done in a very timely manner!
LAVON P. de Feldman Hyundai of New Hudson a répondu le 03/31/2022 11:34 AM

Thank you for taking the time to review your recent service visit. It was a pleasure assisting you, and we look forward to seeing you again. 

Lavon Poll
248-486-1901
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