I have written about my horrendous experience with the Happy Camper Store/Fastlane Autocare in ST Helens. The experience has just become even worse. A quick recap: I paid Happy Campers/Fastlane Autocare an exorbitant £2100 to repair the leaks in my roof. They were supposed to do this in jan this year. Got the van back and found it was still totally leaky. Brought it back in August this year and they promised to do a proper job, then screwed me over with other repairs I needed done so I decided to leave, thinking at least they have repaired the leaks. But after the heavy rainfall lately I found out my van is still very leaky. I wrote to the Happy Camper Store/Fastlane Autocare and this is what Benjamin Parr, the delisted director of the nearly delisted Fastlane Autocare (check Companies House) wrote back: "As explained at the time, we also provided you with a list of advisories for additional work that would benefit your vehicle. You chose not to proceed with those items, which of course was entirely your decision. Unfortunately, the conversation became increasingly hostile despite our efforts to remain transparent." This is their scam method: they tell the customer they told them more work needs done, then they do a bad job and then refer back to the "extra" work. They are CRIMINALS and need to be arrested. Contact me on ruthhopk at gmail dot com if you want to join the class action I am preparing against them. Let's take this idiots down, they have been exploiting people for too long!!
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