broke my heat shield mounting and I had to fix it myself
I'm not sure why they left my heat shield hanging and banging against my exhaust pipe but when I got home I put the car up on ramps and noticed that the heat shield directly above the pipe they replaced was hanging down and laying on the new pipe. I spent about a half hour fixing it myself and re-anchoring the heat shield to the under body. I should not have had to do that. They also should have explained to me why they didn't use the existing pipe flanges that were there, instead they just welded the downpie and midpipes together. It would have been nice to have a brief explanation as to what happened. Not a big deal.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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