This place is a little out of my way but I will no longer let that stop me from patronizing them. For the second time, they have resolved my issue and even invited me to inspect and see for myself how my “local” mechanic screwed me!
I’m an old guy that appreciates the good old fashioned down home kind of treatment I got from this place. And you can tell it’s instilled in them naturally.
Barbara was very thorough with the diagnostics information and provided a detailed quote of the repairs that were needed. It involved a broken / disconnected catalytic converter and other related codes. After a repair and a necessary tune up the vehicle is running like new with restored power. I returned the next day because the engine light came back on and the mechanic took care of it right away with a diagnostic reboot. 150 miles so far and no return of the check engine light. I’m sure if it does come back on they’ll be right on it.
I enjoyed my experience at this Fast Pace location. This was my first time going and my first getting an oil change and the service was very friendly and the service was done fast!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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