Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.
Vérifié ClientThank you very much for taking the time & giving your honest feedback. First & foremost on behalf of my team, I personally apologize to you for our clear lack of communication. Dublin Hyundai's service department is far from closing down, however we are rebuilding our team. Like anything in life it takes time. We as a team acknowledge & appreciate your patience & understanding.
Safe Travels,
Dublin Hyundai
Vérifié ClientThank you for taking the time & sharing your experience.
I have forward over your survey & have asked George Youhana to reach out to you today.
Thank you.
Dublin Hyundai
Vérifié ClientGood Morning Ashley.
Thank you very much for your honest feedback. Unfortunately due to a brand new crew, and having to start from the ground up we have many teachable moments. We as a whole appreciate your patience threw this process.
We appreciate you.
Dublin Hyundai
Vérifié ClientThank you very much for providing us 5 stars, your business & opinion matters!
Have a great week,
Dublin Hyundai
Vérifié ClientThank you for giving us your honest feedback, as that's the ONLY way we may improve.
We will be in touch.
Dublin Hyundai
Vérifié ClientThank you very much Sayed for your 5 star review, it means a lot to our team.
Have a great day.
Dublin Hyundai
Vérifié ClientThank you Charles not just for your honest feedback, but patience to give us the opportunity to make it right.
Have a great day,
Dublin Hyundai
Vérifié ClientGood Morning Addul,
Thank you very much for your 5 star survey.
Have a great week,
Dublin Hyundai
Vérifié ClientThank you very much for your 5 star survey.
Have a great week,
Dublin Hyundai
Vérifié ClientThank you very much for providing us your honest feedback. We are happy to read the past 3 years have been pleasant, we will do our best to continue that experience!
Have a good weekend,
Dublin Hyundai
Just two months later, at 9,000 miles, the new tires were completely worn down. When I brought it in, they claimed it might be due to wheel alignment. Despite having a factory warranty, they insisted that the issue was caused by external factors and refused to honor the warranty. Instead, they quoted me $1,000 for wheel alignment and the replacement of both tires. I tried to argue, but they were firm in blaming me and refused to offer any discount.
I then took my car to American Tire in Dublin, and they were sympathetic to my situation. They offered a significant discount and fixed the issue, charging me just $450 for the wheel alignment and both tire replacements.
Additionally, my passenger door handle became faulty, and when I requested warranty coverage, they gave me the same excuse — it was caused by "external factors" and wouldn't be covered. They quoted me $1,250 for repairs.
In my experience, Dublin Hyundai service seems to prioritize making money off customers rather than honoring factory warranties or addressing legitimate concerns. Their management should focus more on customer satisfaction. I will never return to Dublin Hyundai service again.