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Doral Genesis

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(53 Avis)
68
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores
5,0
Moyenne de ReScore
68
Score NPS ®

Détails de l'entreprise

Contact
(305) 477-4005
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
10285 N.W. 12 Th Street Doral, FL 33172
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(53 Avis)

CB
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Carlos B.
Hialeah, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/18/2024
0
Catégorie : Sales
WORST PLACE TO TAKE CAR FOR SERVICE
A year ago, the service Manager vandalize my Genesis GV70 taking off the chrome paint from the two front Windows and removing plastic stickers that I instructed not to be removed.
Last week I wrongly thought to give them the opportunity to redeem them self servicing my Genesis but as low as they are they refuse, I thought about getting even after he vandalize my car, but I also thought that if I do that I will become as low as they are.
I believe they have some MAFIA where the General Manager covers for employees that makes mistakes, as he agree not to service and even I still have pictures that proof the vandalism, I can only recommend to all not to take yours Cars into that Dealer.
I have safe a family member and two friends that were interested on purchasing a Genesis GV80 of going to the Doral Genesis Car Dealer.
It is a disgrace that an organization that claims to have excellent customer service is employing people like them.
For me, as long as i can I will continue saving friend and family members to go there.
There are some good people around the World but at that Dealer there is only bad ones that pretends to be good ones.
Total disgrace. Keep a way from going there PLEASE, PLEASE.

LR
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LAWRANCE R.
Doral, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Ibsen customer service
Ibsen was my salesman and I'm very happy with my experience with him. He was very knowledgeable about all things Genesis and Hyundai he was very attentive to my needs and very transparent when it came to the time of sale. I will absolutely be coming back in the future should I need another car, or want to change it.

DA
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DIAMILDE A.
Miami, FL
2023 GV70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Straight to the point I am not going around in circles
Straight to the point I am not going around in circles

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Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Always the best service
I went this time looking for an electric, but fell in love with a Genesis GV70. Chaterine was very resourceful and as always made me feel like I was talking to family. This is my second deal with Hyundai and continue to be happy and will always recommend .

ML
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MARTIN L.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2022
client vérifiéVérifié Client
10
Catégorie : Sales
The best experience ever!
We were looking for a vehicle but didn’t know which vehicle, Rudy was knowledgeable and patience explaining the features and benefits of each car. For the first time ever buying a car didn’t feel like buying a car.

NZ
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NATAN Z.
North Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Robert is the man
Had a great and easy transaction process with Robert. Made it simple and easy and didnt try and be sneaky and manipulating like most car dealers. Gave me the pros and cons of all the cars while explaining different options.

EV
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ELIECER V.
Miami Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2022
client vérifiéVérifié Client
10
Catégorie : Sales
It went well
It was a pleasure doing business with Alejandro Pantin. He was very knowledgeable with Genesis and helpful.

SG
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STEPHEN G.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2022
client vérifiéVérifié Client
10
Catégorie : Sales
I GOT 2 CARS
Just Got the new genesis and the new palisad, everything was carblanch

EM
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ELIZABETH M.
Miami, FL
2023 G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Doral Genesis
I recently went to Doral Genesis to purchase a Genesis G70, and I was absolutely blown away by the quality of service and the treatment from employees. I had no feeling of being deceived or manipulated when negotiating, as staff were reasonable with their terms. Will definitely be coming back in the future!

YZ
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Yohani Z.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2022
10
Catégorie : Sales
Nestor Baluja
Excelente servicio, satisfecho con todo el servicio!!
PEDRO C. de Doral Genesis a répondu le 02/09/2022 07:22 AM

Yohani, we appreciate your thoughtful review! We are pleased to hear you had a wonderful experience at Doral Genesis.


JC
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Juan C.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2022
client vérifiéVérifié Client
10
Catégorie : Sales
great customer service and professional will recomend others
great service and professional
KELLY M B. de Doral Genesis a répondu le 01/27/2022 06:04 AM

Thank you


FI
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Francisco I.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great dealer
Amazing experience
KELLY M B. de Doral Genesis a répondu le 01/17/2022 02:48 PM

Hello Francisco,

Hope everything finds you well.
Just wanted to Congratulate you on your Genesis & hope you’re enjoying your new car.
Most importantly, thank you for choosing us, and we look forward to working with you in the future.


If you have any questions or concerns, let me know


JR
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John R.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2022
client vérifiéVérifié Client
10
Catégorie : Sales
MY FORTH GENESIS
BEST CAR I EVER OWNED
KELLY M B. de Doral Genesis a répondu le 01/17/2022 08:03 AM

Thank you so much for your feedback, we really appreciate it.
If theres anything else we can help you with, feel free to let us know!

BG
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Bryan G.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Exceptional Job of Enrique Montejo.
Enrique Montejo was very helpful and professional with a deep knowledge of genesis and Hyundai cars.I will definitely recommend him and the Doral Hyundai team in general.
KELLY M B. de Doral Genesis a répondu le 01/17/2022 08:03 AM

Hello,

Hope everything finds you well.
Just wanted to Congratulate you on your Genesis & hope you’re enjoying your new car.
Most importantly, thank you for choosing us, and we look forward to working with you in the future.


If you have any questions or concerns, let me know


MR
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Maritza R.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excelente Experienciq
De verdad que excelente todo , una gran experiencia comprando mi G70 , Catherine KAT. Se encargó de darnos apoyo en todo y tuvo una paciencia gigante con la elección , vimos como 10 colores hasta llegar al final . Gracias Doral Génesis
KELLY M B. de Doral Genesis a répondu le 12/08/2021 01:57 PM

Gracias por confiar en nosotros para ayudar con la compra reciente de su Genesis. Fue un placer trabajar con usted y espero que haya disfrutado de su vehículo.

Esperamos poder servirle nuevamente.

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