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Hometown Lube FIU

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(157 Avis)
80
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
80
Score NPS ®

Détails de l'entreprise

À propos

When you need quality automotive service you can trust, it's about time to stop by Hometown Lube. We are committed to providing our clients with top-quality products and services that are sure to enhance the performance and reliability of your vehicle. Our family-owned business started in 1962 and was taken over by the owner's son in When you need quality automotive service you can trust, it's about time to stop by Hometown Lube. We are committed to providing our clients with top-quality products and services that are sure to enhance the performance and reliability of your vehicle. Our family-owned business started in 1962 and was taken over by the owner's son in 1983, and ever since then, our team of skilled technicians has been ready and waiting to help your vehicle out! ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(305) 225-3737

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
10:00 AM - 4:00 PM
* Heure de l'Est (É.-U. et Canada)
10730 SW 24th St Miami, FL 33165

Affiliations

AAA - Approved Auto Repair
ASE
Hometown Lube FIU's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(157 Avis)

FN
gravatar
Fabrice N.
Hialeah, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/03/2025
client vérifiéVérifié Client
0
Did not put enough oil in my car
On 06/02/2025 I had my oil change had Hometown Lube by FIU. As I was leaving my vehicle shut off and the oil light came on my dash. I had to walk back to Hometown Lube in the rain and told them what was going on. They had to add approximately 3 guarts of oil before it registered on the oil dipstick.

This could have been avoided if they had been paying attention to what they were doing. I will no longer come back to this place for my oil change. Thank god that my car is running fine for now.
Gilberto David G. de Hometown Lube FIU a répondu le 06/06/2025 07:03 PM

Hi Fabrice, just like in the moment, we are so sorry this happened. Please reach out to us and let us make this right.

Gilberto Galceran (Owner)
305-988-2836


JM
JOSE M.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Lawer
Great performance excellent team
Gilberto David G. de Hometown Lube FIU a répondu le 06/01/2025 09:40 AM

We appreciate your support and are always striving to keep the performance at peak levels—better than a superhero squad!


JR
Jorge R.
Miami, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/29/2025
client vérifiéVérifié Client
9
Full service oil change
The young lady that received me was Very kind helpful and quick to find all the information needed in order to help me. The mechanic was also helpful and detailed about his work.
Gilberto David G. de Hometown Lube FIU a répondu le 05/30/2025 09:39 AM

We're glad our team made your visit smooth and informative—who knew getting a lube job could be so pleasant? We appreciate your feedback!


CC
Cris C.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2025
client vérifiéVérifié Client
9
Very professional and friendly will be coming back thanks 🙏🏽
The crew is very organized they have a great understanding of what needs to addressed top notch.
Gilberto David G. de Hometown Lube FIU a répondu le 05/19/2025 09:47 AM

We appreciate your feedback and are glad our organized crew made a top-notch impression! Keeping things in order is our secret superpower.


JF
Jose F.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Quick oil change and lube
Outstanding attention to service and customer satisfaction
Gilberto David G. de Hometown Lube FIU a répondu le 05/15/2025 09:41 AM

We appreciate your recognition of our service; our team takes pride in ensuring you leave with a smile, not just a polished car!


RG
Raul G.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Excelente Servicio y Customer Service
Muy profesionales y dan muy buen servicio
Gilberto David G. de Hometown Lube FIU a répondu le 05/11/2025 09:40 AM

Nos alegra saber que nuestro servicio te ha impresionado. ¡Estamos aquí para mantener tu auto en su mejor forma!


ED
gravatar
Elsy D.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Good work!
Good work! Fast and efficient! They are honest about what your car actually needs.
Gilberto David G. de Hometown Lube FIU a répondu le 05/10/2025 09:42 AM

We're glad to hear you found us speedy and straightforward! Honesty is our fuel, and we appreciate your support!


JA
Jeniffer A.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Amazing experience, great staff
I got in and they instantly did my oil change and were done in 15-20 minutes , it was a great rate better than any other place ive gone too. Little hidden gem , will forever get my oil changes here from now on.
Gilberto David G. de Hometown Lube FIU a répondu le 04/24/2025 09:40 AM

We're glad you found our little gem! Quick service and great rates—sounds like a win-win for your ride.


MD
Michael D.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Great Service
Very professional.Great service.
Gilberto David G. de Hometown Lube FIU a répondu le 04/24/2025 09:40 AM

We're glad to hear you experienced our professional service! Our team works hard—coffee might be involved.


M.
Miami, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/21/2025
client vérifiéVérifié Client
6
It was a little pricey but the service was good the service guys were professional and friendly.
The service is great they are professional and friendly.
Gilberto David G. de Hometown Lube FIU a répondu le 04/22/2025 09:38 AM

We appreciate your feedback, and we're glad you enjoyed our service—professionalism and friendliness are our secret ingredients!


JA
Jesus A.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2025
client vérifiéVérifié Client
10
Great experience
Excellent service from every employee.
Gilberto David G. de Hometown Lube FIU a répondu le 04/21/2025 09:39 AM

We appreciate your recognition of our team's efforts; we aim to keep our service as smooth as your oil changes!


KR
Kristian R.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Great experience fast too
Great experience almost no line piece is worth it they made sure all the fluids are good and the oil change is good helped me feel confident and my car run smooth with cold ac during hot Miami months
Gilberto David G. de Hometown Lube FIU a répondu le 04/19/2025 09:41 AM

We appreciate your feedback and are glad your car is running smoother than a Miami breeze! Keeping those fluids in check is what we're here for.


MF
Mario F.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Quick and got the necessary service
Great service. I didn’t wait long to get greeted The service technician asked some good questions and then asked which option I wanted.
Gilberto David G. de Hometown Lube FIU a répondu le 04/09/2025 09:40 AM

We appreciate your feedback and are glad you enjoyed our speedy service and helpful questions—no long waits, just efficient lube!


GK
Georgii K.
Islamorada, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Super nice service of Susel and Team
I love Susel’s service very much. She is always doing her best to make the Client happy.
Because of her client-oriented service and well-experienced car maintenance guys, we are with you.
Imagine how we like Susel's attitude to driving to your oil change from the Florida Keys.
Happy to be your client and recommend service to our friends.
Gilberto David G. de Hometown Lube FIU a répondu le 04/07/2025 09:40 AM

We're delighted to hear that our team, especially Susel, keeps your engines running smoothly and your spirits higher! Recommendations from happy clients like you are the best fuel for our service.


NC
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Niurka C.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
XX
XX
Gilberto David G. de Hometown Lube FIU a répondu le 04/06/2025 09:40 AM

We appreciate the five stars! It seems like we hit the sweet spot for your service needs.

Offres et publications
Thanks for the great review! We pride ourselves on speedy service, so you can hit the road without a care. 🚗💨 Your trust means the world to us! Keep those wheels rolling! 😄 #HometownLubeFIU #AutoCareExperts
Apprendre encore plus

¡Gracias por tus palabras tan amables! 🚗✨ Nos enorgullece contar con un equipo estable y profesional. Aquí, la honestidad y el buen servicio siempre son prioridad. ¡Esperamos seguir cuidando de tu carro en el futuro! #HometownLubeFIU #ClientesFelices
Apprendre encore plus

Thrilled to hear you think Hometown Lube FIU is the best oil change pit stop! 🛢️🚗 We're always here to keep your ride smooth and your engine happy! Thank you for the amazing feedback! #FluidlyFantastic #CarCareExperts
Apprendre encore plus

Gracias por tus palabras tan amables! 😊 En Hometown Lube FIU, nos esforzamos por ofrecerte un servicio rápido y amigable. ¡Estamos aquí para mantener tu auto en óptimas condiciones! 🚗💨 #HometownLubeFIU #CustomerAppreciation
Apprendre encore plus


Thanks for the awesome review! 🎉 We're thrilled you had a great experience with Carlos and our team. No pushy sales here—just honest service! We look forward to seeing you again for your next auto needs! 🚗💨 #CustomerSatisfaction #TeamHometownLube
Apprendre encore plus

We're thrilled to hear you enjoyed our service! 🚗✨ At Hometown Lube FIU, we aim to provide top-notch care for your ride. Thanks for the love, and we’ll keep working hard to make your visits even better! 💪 #CustomerAppreciation #HometownLubeFIU
Apprendre encore plus

We appreciate your kind words! 👍 Our team loves keeping your ride happy and healthy! 🚗💨 Quick service and friendly faces are just how we roll. Thanks for choosing us, and we can't wait to see you again! #HometownLubeFIU #CustomerAppreciation
Apprendre encore plus

Thanks for the love! 💙 We're thrilled to be your trusted pit stop! 🚗 Our team is here to keep your ride running smoothly and your smiles wide. Honesty and good vibes are our fuel! 🔧✨ #HometownLubeFIU #CustomerAppreciation
Apprendre encore plus

Road trip ahead? Get road-ready with this quick car care checklist. Or, let us do it for you complimentary at Hometown Lube

Happy Valentine's Day from Hometown Lube! ❤️💘 Love is in the air, and so is the scent of fresh motor oil! Treat your ride to some TLC today because it deserves love too! 😉 Stop by for a check-up and keep your love story running smoothly! 🚗💖
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.