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Don Franklin Lexington Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 820 Avis)
70

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
83
Total des ReScores
4,6
Moyenne de ReScore
70
Score NPS ®

Détails de l'entreprise

À propos

Don Franklin Hyundai is located in Lexington, KY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Glenn Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Don Franklin Hyundai is located in Lexington, KY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Glenn Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(859) 263-5022

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3340 Richmond Rd Lexington, KY 40509
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 820 Avis)

MS
gravatar
Morgan S.
Mount Sterling, KY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/07/2025
0
Catégorie : Service
Beware!
Had vehicle diagnosed by the service department. Was told I needed an engine due to exhaust valve chipped and scraped engine. Had heads checked at Motor shop and they checked good. Dealership wanted to sell me a used motor for 10,000. When I brought this information to the Service department manager and discussed reimbursement for expenses incurred by me for their misdiagnosis and having to have engine work done by a third party to discover this, the Service manager pulled out 500 cash from his wallet and tried to pay me off from pursuing a fair solution. This was the most humiliating treatment I have ever received in my life, like I was some cheap flim flam artist trying to make a buck. If this is how Don Franklin treats a customer who has bought new vehicles and previously had my vehicles serviced by them it shows a complete lack of respect on their part and I question their honesty and ethics.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.