business image

DNA Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 012 Avis)
86

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
86
Score NPS ®

Détails de l'entreprise

À propos

When you need a hand taking care of maintenance or repairs with your car or truck, DNA Automotive is here to help. Founded by two amigos in 2011, Donny and Antonio, DNA is a full-service auto shop serving the folks of San Rafael and beyond. We do it all here, from oil changes and scheduled maintenance to transmission repair and even body When you need a hand taking care of maintenance or repairs with your car or truck, DNA Automotive is here to help. Founded by two amigos in 2011, Donny and Antonio, DNA is a full-service auto shop serving the folks of San Rafael and beyond. We do it all here, from oil changes and scheduled maintenance to transmission repair and even body work. Some shops will try to take you for a ride, but we'll never steer you wrong. When you work with DNA, we'll get your repairs completed on time and within budget so you can get back on the road. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(415) 459-4927
Closing in 17 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
70 Woodland Ave Unit A, B, C San Rafael, CA 94901
DNA Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 012 Avis)

LS
Luiz S.
San Rafael, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/03/2026
client vérifiéVérifié Client
0
Front desk
had my tires serviced at DNA Automotive, and that part of the experience seemed to be good. However, I also asked them to take a look at my rearview mirror because it had become loose after a previous repair.

Unfortunately, the technician who worked on it did a terrible job. Instead of fixing the issue, the mirror was damaged even more and is now ripped off completely. Because of this, I’ll have to spend additional money to have it repaired properly.

I’m very disappointed with how this was handled. While the tire service appeared to be fine, the quality of the mirror repair was unacceptable and left me with a bigger problem than I had when I arrived.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.