business image

DiBacco's Service Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(456 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

Contact
(978) 922-3541

Heures d'ouverture

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
474 Rantoul St Beverly, MA 01915
DiBacco's Service Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(456 Avis)

BD
gravatar
BRIAN D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Outstanding Service
I walked in with a quote from a dealership exceeding $4K and asked them to provide me with a diagnosis. The result was they recommended against any of what the dealer quoted me and the only work they did do was the front brakes which needed to be done and was missed entirely by the dealer. They explained their position on why the work didn't need to be done with a video walk through and explanation.

Outstanding service by honest people. They now have my entire family's business.

CS
gravatar
CAROL S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
1st time at DiBacco’s was a positive experience .
DiBacco’s took my car on short notice and diagnosed and repaired a couple of problems.
They also performed a safety check and oil change.
The cost was very reasonable.They did not try to upsell or suggest unnecessary expensive services/parts. The personnel ( especially Hunter) were pleasant and helpful. I will return.

DP
gravatar
DENISE P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Great service
I have used DiBacco's since I got my care. Always reliable and quick

Client vérifié
Beverly, MA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/24/2025
client vérifiéVérifié Client
9
Inspect 2006 car for long road trip
Did excellent overview of the car checked suspension, brakes, tires, battery looked for leaks and checked fluid levels

JG
gravatar
Joanne G.
Salem, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2025
10
Best Auto Mechanic
DiBacco’s has always been the best place I’ve taken my car. It’s the only shop I trust, and I always feel comfortable bringing my car in!

JC
gravatar
Jim C.
Beverly, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
10
Check engine light just before a trip
The check engine light came on the afternoon before an International trip. Brought it to DiBacco's and while I was away they diagnosed the problem and made the repair with the car ready when I came back. The team is excellent and the service outstanding, always bring my car to them.

JC
gravatar
JIM C.
Beverly, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Quickly solved a battery issue
The team at Dibacco's quickly diagnosed the battery warning and fixed my car quickly. The service with this team is the best and I always bring my car to them.

SC
gravatar
Steve C.
Marblehead, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
10
Another excellent experience
Have been going to DiBacco's for 20+ years and they continue to set the standard for customer service on the North Shore. Online reservation system worked very well, staff was professional and friendly, and the work was done on time. Thank you to all who work there!
Mauro D., Owner de DiBacco's Service Center a répondu le 02/04/2025 07:09 AM

Thank you for the review Steve! We appreciate the loyalty. Here's to the many more years!


KM
gravatar
KATHERINE M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2025
client vérifiéVérifié Client
10
Great turnaround, excellent office manager, response rate fast!
They communicate very effeciently and get your car in and out fast and fixed. Someone always answers phone or email .

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2024
client vérifiéVérifié Client
10
Amazing Communication, honest pricing, skilled workers
I am always pleased by the service provided by DiBacco's. There is always a prompt and courteous response when I reach out to schedule a service or when I have a question. I love how they text me a video to explain and show me the work that is needed on my car. I am always satisfied with work done on my car and the professionalism of everyone on staff. I consistently recommend DiBacco's to all my friends.
Mauro D., Owner de DiBacco's Service Center a répondu le 12/20/2024 05:31 AM

Thank you for your continued support! Have a great holiday. (:


ES
gravatar
ERIC S.
Salem, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
client vérifiéVérifié Client
10
Great place to service my car.
I am one someone whom wants to take good care of my car.
They don't over fill the oil, like the dealership.
I want to enjoy my Civic SI for as long as I can.

DC
gravatar
DELLA C.
Beverly, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2024
client vérifiéVérifié Client
10
DiBacco's is the best!
I've been bringing my cars to DiBacco's for decades, and have never had anything less than a great experience. Everyone is so nice, very professional and knowledgeable, services done very efficiently and for a reasonable rate, and great at communicating (by texts, emails, phone calls- whatever's best for you). No reason to ever go elsewhere.

AH
gravatar
AL & KELLI H.
Beverly, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2024
client vérifiéVérifié Client
10
Always satisfied
Always satisfied and confidante that the work will be done in a professional manner and to a fair cost

SR
gravatar
SOPHIA R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2024
client vérifiéVérifié Client
10
Thank you~
Everyone was so kind and communicative :) I really appreciate getting updates by text, and the services were done much earlier than I expected!
Mauro D., Owner de DiBacco's Service Center a répondu le 11/08/2024 06:06 AM

Thank you, Sophia! Happy we were able to help, and we're always here for any of your car needs. (:


TD
gravatar
THOMAS D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2024
client vérifiéVérifié Client
10
Comments
I got an accurate bid. The staff was friendly and I got video updates from the mechanic. I’d recommend their shop to anyone.
Mauro D., Owner de DiBacco's Service Center a répondu le 10/23/2024 09:21 AM

Thank you, Thomas! Glad to hear you had a good experience with us. (: 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.