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Tom and Jerry's Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(26 Avis)
65
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
65
Score NPS ®

Détails de l'entreprise

À propos

Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent automotive maintenance and repair services thoroughly and efficiently.



We know that automotive maintenance and repair can be stressful, so we, Tom & Jerry’s Auto Service, strive to make your experience as easy as possible. We have a small waiting room with comfortable seats and Wi-Fi for your convenience. We also offer a drop-off service with pick-up and delivery within a 2-mile radius of the shop and 48-hour notice. Give us a call to schedule a drop-off. Tom & Jerry’s Auto Service works hard to meet your budget and treat our customers the way we want. We offer you competitive, up-front estimates and exceptional customer service. We work hard to meet your budget and won’t suggest any repair you don’t need. Give us a call and let owner Michael Shifflet and his crew of ASE-certified technicians care for you and your automotive maintenance and repair needs today.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(614) 488-8507

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1701 Kenny Rd Columbus, OH 43212
Tom and Jerry's Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(26 Avis)

FR
FAYE R.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2025
client vérifiéVérifié Client
7
Oil change was good.
Good

DG
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DARIEN G.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/10/2025
client vérifiéVérifié Client
7
Didn’t look at other things I wanted
First off the customer service was great. When I dropped the car off I asked for them to check out my front brake pads and axel boot as I know those needed replaced soon. My check engine light turned on (due to spark plugs). I was charged close to $300 for them to plug in a reader for the device to tell them it was spark plugs. I thought that was a pretty ridiculous price for that. When I picked up the car, they did not give me any quote for brake pads or axel boot. Kind of disappointed as I wanted that work done as well.

CB
CINDY B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Amazing as always!
I won’t go any where else for my cars! My 2005 VW Bug gets the utmost of care from the guys at Tom and Jerry!

CC
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CHALFANT C.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/10/2025
client vérifiéVérifié Client
8
Good Job.
Tom and Jerry’s got may truck in fast and assessed problem fast and reasonable. Provided several options for repair to fit my budget.

RK
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Ross K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Audi Repairs
T&J did great work at a very reasonable price on my Audi Q5. I highly recommend them for auto repair work.

JH
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JOSHUA H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Great service
Repaired the issue in a timely and cost effective manner.

AM
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ANGUS M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Honest, friendly service
I've been going to Tom & Jerry's for at least a decade now. I appreciate their honesty and efforts to keep my costs down. Their communication has improved significantly over the past few years, as well, which takes some of the stress out of the general experience there.

JB
JOHN B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Tom and Jerry’s is my go-to auto shop
Tom and Jerry’s is my go-to auto shop for all my cars. Service is prompt, prices are fair, and the people are always friendly. I recommend them whenever I can.

NR
NINI R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Dependable!!! Cost Effective
Many of us have older cars and troubleshooting is more than a diagnostic run by the computer. It is the experience of a well seasoned mechanic that can get the job done. This can be found at Tom and Jerry’s along with a fair price for work done.

DC
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DEAN C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
Support local
Once again, Tom and Jerry's Auto Service has gone above and beyond! I had a repair that I thought would require a pricey trip to the dealership, but they handled it flawlessly at a fraction of the cost. Their expertise and attention to detail are unmatched, and it feels great to support a hardworking local small business. They’re honest, efficient, and truly care about their customers. I’m so grateful to have a trustworthy shop like this in the community. I wouldn’t take my car anywhere else—I highly recommend Tom and Jerry's Auto Service!
MIKE S. de Tom and Jerry's Auto Service a répondu le 01/28/2025 02:36 PM

It’s fantastic to hear that your experience with us was so positive! We always aim to deliver dealership-level service without leaving you with a dealership-sized bill. We agree—supporting local businesses is important, and we appreciate you choosing to trust us with your car. Your kind words about our dedication and integrity mean the world to us. Here’s to keeping your ride running smoothly and at a cost that won’t make your wallet cry!


JN
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JIMMIE N.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2025
client vérifiéVérifié Client
8
Honest
Notified me that my tires was out of alignment.
MIKE S. de Tom and Jerry's Auto Service a répondu le 01/28/2025 01:19 PM

We appreciate you taking the time to share your experience. It's always nice to catch those pesky alignment issues before they turn your vehicle into a little circus act! We're glad we could help keep your ride straight and true. If you ever need us for anything else, just give a shout!


GD
GEDDY D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2025
client vérifiéVérifié Client
10
Feeback
Excellent work as always from the folks at Tom and Jerry’s! Been with them for over a year and know I can count on them for anything from an oil change to a full on axle replacement.
MIKE S. de Tom and Jerry's Auto Service a répondu le 01/28/2025 01:19 PM

We appreciate your loyalty and are glad to hear that you can always count on us! From oil changes to axle replacements, we’re happy to tackle any challenge your vehicle throws our way. If your car ever decides to throw a curveball, you know we're here to catch it! Here's to many more miles together.


CH
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CONNIE H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2024
client vérifiéVérifié Client
10
Experience
Always a wonderful experience, especially with Jerry & Kevin. I have known them both for 20 years & they always take excellent care of my car Stella.

DC
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DEAN C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2024
client vérifiéVérifié Client
10
Support small business and get great service too!
I recently brought my car to Tom and Jerry's Auto Service to install an aftermarket part I originally planned to install on my own. After purchasing it, I didn’t feel confident installing it. The team at Tom and Jerry's Auto was fantastic—they didn’t hesitate to help me out and made the whole process seamless. They were professional, and honest, and gave me a fair price for labor. The installation was done quickly, and they made sure everything was running perfectly before handing my car back. It’s rare to find a shop this accommodating and skilled. I highly recommend Tom and Jerry's Auto Service for their outstanding service and expertise!
MIKE S. de Tom and Jerry's Auto Service a répondu le 09/13/2024 07:56 AM

We’re absolutely buzzing to hear about your experience with us! ?? It's always a pleasure to assist anyone who’s a bit unsure about tackling automotive projects on their own—sometimes it’s better to leave it to the pros, right? ? We're glad we could make the installation process as smooth as possible while ensuring your ride is running like a dream! We truly appreciate your recommendation and look forward to taking care of any future automotive adventures you might have. #AutoServiceHeroes #CarCareMagic


CH
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CONNIE H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2024
client vérifiéVérifié Client
10
Always a pleasant & timely experience!
I have been going to Tom & Jerry’s for 20 years. The experience has always been wonderful. Everyone is pleasant & they listen to their customers. I will continue to come here as long as they are in business.
MIKE S. de Tom and Jerry's Auto Service a répondu le 09/13/2024 07:57 AM

Wow, Connie! 20 years is quite a marathon – and it sounds like you’ve found the ultimate pit stop with us! ? We’re delighted to hear that our team’s pleasant demeanor and attentive service have kept you rolling in all these years. Your loyalty is truly the fuel that keeps our engines running! ?? Here’s to many more miles together! #CustomerLove #AutoServicePros


1-15 sur 26 résultats
Offres et publications
Thanks for the fantastic review! 🐞 We're thrilled to give your 2005 VW Bug the care it deserves! Trust us, your car is in good hands—maybe even better than a Bug in a cozy garage! 🚗💚 #TomandJerrysAutoService #CarCareExperts
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We're thrilled to hear that you're cruising in style with your Audi Q5! 🚗💨 Great work at a reasonable price – that’s our motto! Thanks for the recommendation! Keep those wheels turning! 🛠️ #AutoCare #HappyCustomers
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Thanks for the fantastic review! 🚗💨 We're thrilled to have repaired your issue swiftly and without breaking the bank. Keeping your car in tip-top shape is our jam! Come see us again soon! #AutoService #HappyCustomers
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A decade of trust? 🚗💪 We're honored! Honesty and cost-saving are our superpowers, and we're thrilled our improved communication has eased your experience. Here's to many more years together—minus the stress! 🎉 #AutoCare #CustomerAppreciation
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Thanks for the love! 🚗❤️ We're thrilled to be your go-to auto shop! Our team is here to keep your cars running smoothly, all with a smile and fair prices. Keep those recommendations coming! 😄 #TomAndJerrysAutoService #CarCarePros
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Thank you for trusting us with your ride! ?✨ We're glad we could keep your tires in line—after all, misaligned tires are no tires at all! ? Stay safe on those roads, and see you next time! #AutoService #TireTalk
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Thanks for the kind words! ? We're thrilled to be your go-to pit stop for everything from oil changes to axle replacements. It's always a joy to keep your ride in top shape! ?? Keep cruising with us! #TomAndJerrys #AutoServiceExcellence
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Thank you for the glowing review! ? We're thrilled to hear that Jerry & Kevin keep Stella running smoothly. After 20 years, it sounds like you have a solid car-care bond! ?✨ Cheers to many more years together! #TomAndJerrys #CarCareKings
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? 20 years of car care and counting! We're thrilled to have you as part of the Tom & Jerry's family! Your kind words fuel our engines. ?? Thanks for believing in us—we promise to keep the good times rolling! #CustomerAppreciation #AutoCareExperts
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Thanks for the stellar review, Russ! We're thrilled to hear about your positive experience with our service. We're always here to keep your wheels spinning smoothly. ?✨ #TomAndJerrysAutoService #TopNotchService
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Thanks for the 5-star review! We're thrilled to have kept your trust for 14 years. ? Going the extra mile is just how we roll! ? #CustomerSatisfaction #AutoService
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We're delighted we could get you back on the road hassle-free! ?? Thank you for choosing Tom and Jerry's Auto Service for your starter replacement. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Charmaine! ? We're thrilled to hear that you enjoyed our customer service and that your car is running like new. Our team is always here for you! #HappyCustomers #AutoService
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Thank you for the stellar review! ? We pride ourselves on top-notch customer service and are thrilled to hear that we hit the mark! Your support means the world to us. ?#CustomerSatisfaction #StellarService
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? Thank you for your outstanding support over the years! We're delighted to have helped diagnose the issue with your car and ensure a smooth ride. We appreciate your loyalty and trust! ?? #TomandJerrysAuto #CustomerAppreciation
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? Thank you for the 5-star review, Jeff! We're glad you appreciate our honest and efficient service. Keeping your car happy and your wallet happier is our priority! #CustomerSatisfaction #TomAndJerrysAuto
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Hey Molly, thanks for sharing your experience with us! We're glad to have been able to sort out those car troubles for you. ?? #HappyCustomer #AutoExperts
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Thanks for the glowing review, John-Scott! ? We're thrilled to hear your oil light and bonging issue got the boot! We're always here to keep things running smoothly. #AutoService #HappyCustomers
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