This is my 3rd or 4th experience using Dennis Automotive for work on my personal vehicle.
The assessment of the problem was correct the first time. Procurement of needed parts was as efficient as could be expected. Cost of repairs was well within the scope of work/estimate. This shop is BUSY, but they got everything done in a single visit.
The trust level I have for this shop is extremely high. I don't enjoy the auto repair experience/expense, but when it is needed I feel very comfortable trusting that service to this shop.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
The assessment of the problem was correct the first time. Procurement of needed parts was as efficient as could be expected. Cost of repairs was well within the scope of work/estimate. This shop is BUSY, but they got everything done in a single visit.
The trust level I have for this shop is extremely high. I don't enjoy the auto repair experience/expense, but when it is needed I feel very comfortable trusting that service to this shop.