all problems have been addressed and rectified. follow up by management was very good and they were very diigent.
Recommandé
Avis original
05/31/2012
Quality control problems
had my daughter's headlight replaced; they put in the wrong size bulb, which I noticed when I was ahead of her on the expressway, and didn't rebolt the plastic cover from the undercarriage of the car so it was dragging on the ground. Had to bring the car back in for bulb replacement and rebolt the plastic undercarriage cover. Both of these should have been noticed by the mechanic and this was a complete waste of another several hours of our time.
Non recommandé
Garrett G. de Deerfield Tire Co a répondu le 06/06/2012 08:36 AM
Thank you for speaking with me today and thank you for your past business. We again apologize for your dissatisfaction with this service. I have issued a credit for the services and again apologize for any inconvenience.
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