Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to maintain your car. ...more
We're glad to hear you found a new home for your car's needs at Darrell's Garage! Trust is a huge component in this business, and we take it as a big compliment to know that we’ve earned yours. We aim to create that same friendly and reliable atmosphere you had for over a decade. If you ever have questions or need anything, we're just a pit stop away!
We appreciate your feedback! It’s great to hear that our team was friendly and efficient during your inspection. We always aim to get you in and out quicker than a speeding ticket! Your support means a lot to us!
We're glad to hear you had a great experience with us! A friendly atmosphere is our specialty, and it sounds like we hit the mark. We're already looking forward to your next visit—who knew car care could be so enjoyable? Safe travels until then!
We appreciate the kind words about our team! It’s always great to hear that our friendly faces are making an impact. We look forward to seeing you around the garage for more business and maybe even a friendly chat or two!
We appreciate you sharing your experience with us! It’s always nice to know that our honesty and commitment to quality work are being recognized. It's like finding out you've been given the right directions, right when you're about to head down a wrong road. We're glad we were able to provide an alternative that looked out for your best interests while keeping your wallet a bit heavier. And hey, if we can save you from being 'robbed' at the dealership, then we consider that a win. Your shoutout to our alignment pricing is also appreciated—we do our best to keep those costs manageable! If there’s anything else you need or explore in the future, feel free to give us a shout. We're here to help keep those wheels turning!
We're so glad to hear that you had a positive experience with us. It’s great when hard work and polite folks team up for a job well done! Maintaining a car can feel like navigating an obstacle course, but we aim to make it smoother. We look forward to your next visit—your car deserves all the love it can get!
We're glad to hear that you enjoyed our same-day service! It's always our goal to keep things running smoothly for our customers. If your vehicle ever needs a pit stop again, you know where to find us. Here’s to many more quick fixes in the future!
We’re delighted to hear that you’ve found a home for your car care needs! Driving for Uber and Lyft can really put a car through its paces, so it's great to know that we can help keep your Volvo and your wife’s Mazda in tip-top shape. We promise to give them the TLC they need to tackle the roads ahead—without breaking the bank. Safe travels on your rides, and we look forward to taking care of your vehicles!
It's fantastic to hear that you experienced great and honest service with us. We're always eager to accommodate our customers' schedules, including that ever-important flexibility for drop-offs and pick-ups. It's like being a car concierge, but without the fancy uniforms! Your support means a lot, and we look forward to keeping your vehicle in top shape. Safe travels ahead!
It’s fantastic to hear that you enjoyed the friendly service and found our prices reasonable! We aim to keep things pleasant and affordable, so it’s great to know we hit the mark. We'll be ready for your next visit—hopefully with just as many smiles and good deals. Your support means a lot to us!
We're excited to hear you consider us a hidden gem! It’s always our aim to make sure you feel like part of the family when you bring your vehicle to us. Trust is hard to come by in the car world, so we’re delighted that we’ve earned yours. You can count on us to keep your ride in tip-top shape without any of the shenanigans. Your continued support means the world to us!
It truly warms our hearts to read that you and your wife experienced great customer service from our entire team. Providing exceptional service to every customer is something we deeply value, and knowing that you both felt well taken care of means the world to us. We are so grateful for your kind words and for taking the time to share your positive experience. It's our team's dedication and genuine care for our customers that makes our shop special, and your feedback is the best reward for their efforts. We hope to have the pleasure of serving you and your wife again in the future! Thank you so much for your wonderful review!
That's fantastic to hear! We're so happy we could get your truck looking and sitting just right. "Sitting pretty and perfectly level" – we love that description! We appreciate you noticing that we aim for reasonable prices and to get the job done efficiently without wasting your time. Enjoy that new level stance and thanks again for the great feedback – keep on rolling!
We strive to make our inspection process efficient and respectful of everyone's time, so learning that your visit went over an hour is definitely something we take seriously. Having your keys misplaced would be a disruption and add to the inconvenience, and I can see how that would feel unprofessional. Regarding the change, it’s certainly concerning to hear there was a discrepancy, as accuracy in transactions is essential.
It's truly disappointing to hear you left feeling ripped off after your inspection. We value your business and aim for every customer to leave feeling confident in the service they received and the value provided. Thank you again for bringing these points to our attention. We will be reviewing our processes to see how we can better ensure a smoother and more positive experience for everyone in the future.
To help us better understand what happened and work towards a resolution for you, please give me a call at 704-867-8566 at your earliest convenience. I would appreciate the opportunity to discuss this further and see how we can make things right.