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SureCritic / CSAI Auto Service
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CSAI Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 622 Avis)
92
Écrire un avis
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Détails du score

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(951) 781-0412
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3001 Chicago Ave Riverside, CA 92507
Obtenir des directions
CSAI Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 622 Avis)
Écrire un avis
Avis récents
FS
Frank S.
Riverside, CA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2025
client vérifiéVérifié Client
10
I needed help understanding the request from the smog referee.
Mr. Summers and Ryan helped me understand what, and why the procedure the smog referee was requesting from me was necessary. I had never failed a smog test before and was unfamiliar with the verbiage and description of the procedure the smog referee was requesting. CSAI verified my Catalytic Converter was bad by performing a few diagnostic tests. Instead of just replacing parts they thought were bad, CSAI verified the part was bad. I have complete trust in CSAI’s ability to really identify the bad part in the smog / emission system before replacing it. Since I only have one vehicle they also expedited the service to my car. Thank You Mr. Summers and Ryan
Jonathan S. de CSAI Auto Service a répondu le 11/21/2025 09:31 AM

We appreciate you taking the time to share your experience. It sounds like Mr. Summers and Ryan did a fantastic job turning your smog test frown upside down. We believe that understanding the “why” behind a service is just as important as getting it done, so it's great to hear that they provided clarity on the process. It's also good to know that our diagnostic approach helped you avoid unnecessary part replacements. After all, we want to be your go-to guys, not just part-swapping magicians. Expediting the service for your one trusty vehicle is just part of the CSAI commitment to our customers. Here’s to a more eco-friendly ride ahead!

Jonathan Summers

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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