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CSAI Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 586 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(951) 781-0412

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3001 Chicago Ave Riverside, CA 92507
CSAI Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 586 Avis)

EE
Esmeralda E.
Corona, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Awesome service
Very polite and fast service

RL
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Robyn L.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
9
Trustworthy and Helpful
I had my AC repaired and while the initial estimate was significantly lower than the final cost, this was because it was initially believed that the compressor did not need replacing, but after further inspection, it was not operating efficiently enough and did have to be replaced after all. To help with the increased cost, CSAI staff were able to apply a AAA discount and comped part of the service. They are very trustworthy and helpful.

RC
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Renee C.
Perris, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
10
Daily excellence
They are rock stars of automobile service. You can’t get any better than this and don’t waste your time trying.

RC
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Renee C.
Perris, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
10
Friendly honest and dependable
Big things come in little packages. This place is just outstanding you get your moneys worth and then so they pour their hearts into everything that they do. Thank you, Gilbert and Ryan.

RC
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Rene C.
Perris, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Outstanding service
This company has serviced my car for years and I thank God daily for them. They are the most honest, most efficient, most reliable and most outstanding company. Anyone could possibly wish for a thank God for them.

LG
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Leilani G.
Colton, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
10/10
Love going the shop. As a female I feel like they explained everything and made sure I was fully comfortable. They had great communication skills and my little car is now thriving without any issues.
Jonathan S. de CSAI Auto Service a répondu le 05/28/2025 01:58 PM

We're glad to hear you're loving your visits! It's important to us that everyone feels comfortable and informed, especially when it comes to their vehicles. We're also pretty happy to know your little car is thriving; it sounds like it’s living its best life! If it ever needs a little extra pampering, you know where to find us.

Jonathan Summers


MB
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Michael B.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
10
A/C service done well.
I have used this CSAI for my second car in the past which was serviced well. This particular car had the A/C go out. I called, in the shop next day, my part was not readily available through the supplier, so next day after that the cold air was flowing. Thank you for the timely service and great work CSAI 😁
Jonathan S. de CSAI Auto Service a répondu le 05/28/2025 01:58 PM

We're glad to hear that your experience with us has been reliable, especially for your cars that seem to multiply like rabbits! It sounds like we were able to give that A/C a refreshing makeover just in time for you to stay cool. If any other car adventures come your way, we're here to help keep the wheels turning and the air flowing. Your support means a lot to us!

Jonathan Summers


AS
Allan S.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Smog check
I’ve been having trouble getting an older vehicle to pass smog check. I finally had completed all of the necessary repairs. I learned of this shop thru a friend. These guys were empathetic explained the process and my truck passed, without any shenanigans. I can finally put my truck back to work again!
Jonathan S. de CSAI Auto Service a répondu le 05/28/2025 01:58 PM

It’s fantastic to hear that we could help get your truck back on the road and into work mode! We all know how an older vehicle can sometimes feel like a game of dodgeball during smog checks. Rest assured, no shenanigans were involved—just pure automotive dedication. If your truck ever needs a little TLC again, you know where to find us. Happy driving!

Jonathan Summers


MP
Matthew P.
Orange, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Smog check
I stopped by for a smog check without an appointment and was pleasantly surprised by how quick and smooth the whole process was. The staff was friendly, professional, and got me in and out in no time. Great customer service, no upselling, and very straightforward. Definitely recommend this place if you need a smog check done fast and hassle-free!
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:20 PM

We're glad to hear that your visit for a smog check turned out to be a breeze! Our team takes pride in being friendly and efficient—kind of like a well-oiled machine, but with more smiles and less grease. No upselling, just a straightforward process to get you back on the road. Thanks for spreading the word about our hassle-free service; we really appreciate your recommendation!

Jonathan Summers


VV
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Victor V.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
My 2007 Ford Focus Hatchback runs like new after being serviced by CSAI Auto.
Superior service. My 2007 Ford Focus Hatchback now runs like new.
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:21 PM

We're delighted to hear that your 2007 Ford Focus Hatchback is running like a dream again! It's amazing what a little TLC can do. Our team takes great pride in providing top-notch service, and it sounds like we hit the mark this time. If your car starts trying to impress you with any newfound tricks, just remember, we can help with that too!

Jonathan Summers


DC
Dylan C.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Great work amd service
Went here after checking out local shops heard good things about this place. They didn't disappoint quick turn around on repairs and fair prices. Staff was very helpful
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:24 PM

We’re delighted to hear that we lived up to the hype! It sounds like you found the sweet spot for quick repairs at a fair price—just like a perfectly brewed cup of coffee. We're glad our staff could help you out. If you need anything else (or just want to chat about car stuff), you know where to find us!

Jonathan Summers


KL
Kim L.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Excellent Service
Service was excellent..Very honest and not over charged.. Both my Son and I took are cars to CSAI and completely satisfied…
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:24 PM

We're glad to hear that our team made such a positive impression on you and your son! Honesty and fair pricing are at the heart of what we do, so it's nice to know that it shows. Your satisfaction means a lot to us—after all, happy customers are like well-tuned engines: they run smoothly! If you ever have car questions or need a tune-up, we're here to keep everything rolling along effortlessly.

Jonathan Summers


Client vérifié
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Service Time
As promised service time was as delivered!
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:24 PM

We're glad to hear that our service met your expectations and the time we promised wasn't just wishful thinking! It's always our aim to keep things running smoothly. We appreciate your feedback and look forward to helping you with your vehicle in the future.

Jonathan Summers


TY
Tracy Y.
Moreno Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Wonderful service and care for Cars and Customers!
My car came in needing a miracle and less than a week later she’s up and running as good as ever. Thank you guys so much 10/10 service
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:24 PM

We appreciate you taking the time to share your experience! It sounds like our team really put their wizard hats on to bring your car back to life. We're delighted to hear it's running like a champ again! If you ever need another miracle—or just a routine check-up—we’re here for you. Safe travels ahead!

Jonathan Summers


Client vérifié
Moreno Valley, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/18/2025
client vérifiéVérifié Client
8
Professionalism
Great
Jonathan S. de CSAI Auto Service a répondu le 05/19/2025 02:25 PM

It’s fantastic to hear that you had a great experience with us! We always aim to keep our customers rolling smoothly. If there’s anything specific that stood out during your visit, do let us know—after all, we’re all ears (and wrenches) around here!

Jonathan Summers

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.