We are family owned, honest and hard working. We will go the extra mile to inform you of the best choices for your vehicle’s repair or maintenance. We offer free loaner vehicles, free local towing, and 24 hour vehicle drop off service. Pick up and drop off service of your vehicle from your home or office is also available. We are family owned, honest and hard working. We will go the extra mile to inform you of the best choices for your vehicle’s repair or maintenance. We offer free loaner vehicles, free local towing, and 24 hour vehicle drop off service. Pick up and drop off service of your vehicle from your home or office is also available.
Notre objectif est de fournir l'image la plus précise de la réputation en ligne d'une entreprise. Pour fournir l'image la plus précise, nous utilisons un algorithme automatisé pour nous aider à recommander des avis qui sont les plus précieux pour les visiteurs de notre site. Les avis qui sont recommandés peuvent finalement devenir "non recommandés" et vice versa en fonction des mises à jour continues et de l'apprentissage de notre algorithme. Les avis vérifiés par le système de point de vente de l'entreprise peuvent être publiés immédiatement dans la section des avis recommandés de notre site, cependant, en fonction de l'application de notre algorithme automatisé, ils peuvent devenir "non recommandés".
Hi Dale - I apologies for your disatisfied service. I was looking at the work we did on your vehicle, which was back in August/September of last year. When we serviced your vehicle in August, we had to replace the canister solenoid, the EVAP vent valve, an 02 sensor, and your catalytic converter. Then when you came back a month later with the same engine code, it also need a purge valve, which is different from the EVAP vent valve. Is the check engine light on again? You mentioned that it still runs the same as before you were here. Regarding coupons, I did give you 15% off your service when you were here in August. I checked the file and did not find another coupon for the second diagnostic. We usually keep the coupon with the work order and file it with your paperwork. Finally, regarding your missing air filter, was that something you had realized back when you were here in September? It's been 7 months since then, so I'm just wondering when it was discovered missing. I look forwared to hearing back from you.
Sincerely,
Bill Wilson
Owner