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Crossroads Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 591 Avis)
78
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
80%
4 stars
11%
3 stars
2%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
78
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South Westnedge facility was beginning to show its age, we relocated to our current location at 6230 Lovers Lane. Our new, state of the art building allows us to provide the same excellent service in a more convenient location. ...more

Catégories
Entretien de la voiture, Vidange, Entretien de la voiture
Contact
(269) 327-4026
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6230 Lovers Lane Portage, MI 49002-4207
Obtenir des directions
Crossroads Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 591 Avis)
Écrire un avis
Avis récents
JH
JOAN H.
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Even though I had to be a little late, the folks who run Crossroads Automotive were super accommodating. Fair price. I will be using this establishment in the future
Wonderful service, fair price!
GS
GARY S.
Portage, MI
Buick Enclave
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Fast reliable service
Crossroads can always get me in for service. They are reasonably priced and always do good work. You always get friendly service with a quick turnaround on work.
OS
ORVILLE S.
Portage, MI
Cadillac CTS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Great Service
They knew what was needed gave us a reasonable value plus a time frame to get it done. You can ask what your opentions are and you will get an honest answer. So thank you Mr Graham
JM
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JERMAINE M.
Kalamazoo, MI
Volkswagen CC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Amazing service
Good spirited hard working guys there get right to the issue no run arounds only shop I will ever go to 🤝😇
TY
TROY Y.
Mendon, MI
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Quick fix
They got right on my repair issue and finished quickly.
IM
ISIS M.
Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Car emergency- Excellent experience
I had a car emergency that just occurred while driving home. I was able to bring it in the next day to get looked at praying it was an easy fix. The issue was minor and able to be fixed within an hour. Great customer service and I would highly recommend.
CW
Carrie W.
Portage, MI
Kia Optima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
Catégorie : Service
Carrie said she loves them, the owner is so awesome, she goes in for small things, they are able to accommodate her, they are really friendly and super-awesome.
Recommandé
SM
SHAUNA M.
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Great experience
Service was fast. Price was fair. Great customer service. We will definitely be using them again.
MK
MARCIA K.
Portage, MI
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
8
Routine oil change
They took my car at the designated appt time. Comfortable waiting room.
DW
DENNIS W.
Portage, MI
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Great service
Crossroads auto is quick with reasonable rates. Nice people. My new go to shop.
JM
JUAN M.
Portage, MI
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Oil change
I was early for my appointment but they took my car right away. They were quick and polite and did everything they needed to do.
Client vérifié
Decatur, MI
Ford Explorer
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/05/2025
client vérifiéVérifié Client
0
Warranty repair
Took my Explorer in for warranty related repair. The place lied to me about the state of my Air Conditioning system (as confirmed by a second opinion.) They quoted me 400 for a job that typically costs 250 as confirmed by second opinion. Told no refrigerant in my system. Countered by my second opinion. Told Schrader valves are in poor condition. Countered by second opinion. Replaced Fans without providing me an estimate as required by state law. Confirmed by second opinion provider and michigan statutes. Customer must be provided an estimate prior to work being done. What they didn't realize is that I am also a tech. Taking the vehicle to Ford for full diagnostic as one was not performed. Forced to pay for radiator fans at cost. Original parts not returned and fans are still not turning on.
Client vérifié
Portage, MI
Cadillac Escalade ESV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Excellent repair work
Professional, friendly, knowledgeable
DN
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DOUG N.
Portage, MI
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Long Time Customer
Oil change and tire rotation done before 9 am.
TS
TRACY S.
Portage, MI
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
client vérifiéVérifié Client
10
Efficient and awesome
They were very efficient with my brake work and they did a great job. Would definitely recommend them.
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