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Crossroads Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 575 Avis)
78
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
80%
4 stars
12%
3 stars
2%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
78
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South Westnedge facility was beginning to show its age, we relocated to our current location at 6230 Lovers Lane. Our new, state of the art building allows us to provide the same excellent service in a more convenient location. ...more

Catégories
Entretien de la voiture, Vidange, Entretien de la voiture
Contact
(269) 327-4026
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6230 Lovers Lane Portage, MI 49002-4207
Obtenir des directions
Crossroads Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 575 Avis)
Écrire un avis
Avis récents
MS
gravatar
MORGAN S.
Portage, MI
Audi Q7
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Great Service, friendly staff!
Great Service, friendly staff!
AM
ALLISON M.
Kalamazoo, MI
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
9
Great Service
Dropped my cat off first thing in the morning. It was done before five! Fast, friendly service!
MR
MELISSA R.
Kalamazoo, MI
Jeep Compass
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2025
client vérifiéVérifié Client
10
Highly impressed
I consistently received updates throughout the process. I am grateful for the prompt, friendly service and can always rely on honest pricing and expertise.
HW
HOWELL W.
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
9
Excellent- confident-
Dropped to discuss my rotors. Quick eye ball inspection revealed brakes look good. Let’s take a test Drive. I knew the pulsation was hardly noticeable but I had a long road trip coming up. They suggested new rotors, pads… in the front only. That did the job - no pulsating at all. Set for my trip.
BV
BRIAN V.
Kalamazoo, MI
Chevrolet Corvette
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Went in for alignment and overall assessment.
I was given straight forward info on what I needed and what I didn't need. I appreciate they didn't try to over sell. I feel comfortable returning for work on my other vehicles.
JM
JASON M.
Kalamazoo, MI
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Great Service
Highly Recommend.
MS
MICHAEL S.
Portage, MI
Toyota Prius c
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
9
Good job
Did a good job and let me know how things were going until the job was done. Let me know the final cost on the job and let me know by text when job was done.
MB
MIKE B.
Kalamazoo, MI
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2025
client vérifiéVérifié Client
10
Professuinal friendly Quick accurate and fair
The title is accurate of the service.
JM
gravatar
JERMAINE M.
Kalamazoo, MI
Volkswagen CC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
The best mechanics in Michigan Jamie boughte a cheeseburger while waiting 🎈
Best shop to go to for any kind of work on a vehicle
🙏🎈
TK
gravatar
TODD K.
Kalamazoo, MI
Cadillac CTS Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Great Servie
I brought my car in for warning lights that had been going off. Come to find out my alternator was bad, which had previously been replaced by Crossroads. Jamie replaced it at no cost to me even though that warranty had recently expired.
KG
KAITLYN G.
Kalamazoo, MI
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Tires done right
Cross roads installed new tires to my car back in November 2024. Out of the blue last week I had some loss of tire pressure in one tire. When I called cross roads they immediately got me on the same day schedule, and took care of everything. The repair was quick and they found the issue in no time. The staff is professional and courteous always. A great auto shop!
LN
LITO N.
Portage, MI
Dodge Durango
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Fluid change went well
Changed my oil, brake & transmission fluid. Flushed my radiator. Car is running like a dream. Thanks Crossroads!
Client vérifié
Portage, MI
Ford Econoline Wagon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
0
Fast and friendly
The work was done under the price quoted and everyone was very professional. I’m a former technician and I was impressed
CS
CURTISS S.
Portage, MI
Dodge Challenger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
The best customer service and amazing work.
I had my front brakes and rotors replaced today at Crossroads Auto Service, and they did an amazing job. The employees are incredibly kind and welcoming, and they offer fair, competitive prices for all services. They also ensure a quick turnaround, getting you in and out efficiently. I highly recommend Crossroads Auto Service to anyone looking for excellent workmanship and outstanding customer service. This has been the best experience I've ever had at a car shop.
BB
BRENDA B.
Portage, MI
Lexus RX 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Beyond Satisfied!
From scheduling my car’s appointment to picking it up, the customer service was excellent. I feel confident in the work that was done because of the experience and reputation they have. Also, my car was fixed much sooner than I expected and price was very reasonable.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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