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Crossroads Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 571 Avis)
78
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
78
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South
Family owned and operated since 1975.

Crossroads Auto Service has been a providing quality automotive maintenance and repair for over 40 years.

We started out as Crossroads Shell on the corner of Romence Road and South Westnedge Avenue. In the late 1980s, we built a new building to better serve our customers.

As the South Westnedge facility was beginning to show its age, we relocated to our current location at 6230 Lovers Lane. Our new, state of the art building allows us to provide the same excellent service in a more convenient location.
...more

Catégories
Entretien de la voiture, Vidange, Entretien de la voiture
Contact
(269) 327-4026

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6230 Lovers Lane Portage, MI 49002-4207
Crossroads Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 571 Avis)

BV
BRIAN V.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Went in for alignment and overall assessment.
I was given straight forward info on what I needed and what I didn't need. I appreciate they didn't try to over sell. I feel comfortable returning for work on my other vehicles.

JM
JASON M.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Great Service
Highly Recommend.

MS
MICHAEL S.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
9
Good job
Did a good job and let me know how things were going until the job was done. Let me know the final cost on the job and let me know by text when job was done.

MB
MIKE B.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2025
client vérifiéVérifié Client
10
Professuinal friendly Quick accurate and fair
The title is accurate of the service.

JM
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JERMAINE M.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
The best mechanics in Michigan Jamie boughte a cheeseburger while waiting 🎈
Best shop to go to for any kind of work on a vehicle
🙏🎈

TK
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TODD K.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Great Servie
I brought my car in for warning lights that had been going off. Come to find out my alternator was bad, which had previously been replaced by Crossroads. Jamie replaced it at no cost to me even though that warranty had recently expired.

KG
KAITLYN G.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Tires done right
Cross roads installed new tires to my car back in November 2024. Out of the blue last week I had some loss of tire pressure in one tire. When I called cross roads they immediately got me on the same day schedule, and took care of everything. The repair was quick and they found the issue in no time. The staff is professional and courteous always. A great auto shop!

LN
LITO N.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Fluid change went well
Changed my oil, brake & transmission fluid. Flushed my radiator. Car is running like a dream. Thanks Crossroads!

Client vérifié
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
0
Fast and friendly
The work was done under the price quoted and everyone was very professional. I’m a former technician and I was impressed

CS
CURTISS S.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
The best customer service and amazing work.
I had my front brakes and rotors replaced today at Crossroads Auto Service, and they did an amazing job. The employees are incredibly kind and welcoming, and they offer fair, competitive prices for all services. They also ensure a quick turnaround, getting you in and out efficiently. I highly recommend Crossroads Auto Service to anyone looking for excellent workmanship and outstanding customer service. This has been the best experience I've ever had at a car shop.

BB
BRENDA B.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Beyond Satisfied!
From scheduling my car’s appointment to picking it up, the customer service was excellent. I feel confident in the work that was done because of the experience and reputation they have. Also, my car was fixed much sooner than I expected and price was very reasonable.

JW
JERRY W.
Kalamazoo, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Needed a new rear window wiper arm and blade. They ordered the part and installed all within a matter of a couple days.
They took care of installing a new wiper arm in a very short period of time.

TY
TROY Y.
Mendon, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
I have to say that now it is all said and done very satisfied would highly recommend.
A1 service

NW
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NOELLE W.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Oil Change
Very friendly as always! No one tried try upsell me on anything. They were efficient but quick!

BO
BRAD O.
Portage, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
9
Very professional and quick and very reasonable price.
Very quick and efficient, friendly and courteous. Easy to get to and reasonable price.
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