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Columbus Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(571 Avis)
71
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
2,0
Moyenne de ReScore
71
Score NPS ®

Détails de l'entreprise

À propos

Columbus Hyundai is conveniently located in Columbus, MS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbus Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Columbus Hyundai is conveniently located in Columbus, MS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbus Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(662) 328-5464

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
150 Hwy 12 East Columbus, MS 39702
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(571 Avis)

TH
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Tara H.
Starkville, MS
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/08/2023
0
Catégorie : Service
Poor
Just had my oil changed.... why is my car still saying low oil life and why don't y'all ever answer the freaking phone!!!!???? PISSED

DW
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Diane W.
West Point, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Good experience
Service was within expected time period. Courteous and efficient staff.

Client vérifié
Columbus, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Recommend Columbus Hyundai
I bought a new Santa Fe from Columbus Hyundai in 2020. I have had routine service there (3) times. I would recommend them because their maintenance department is so polite, kind and accommodating.

Client vérifié
Caledonia, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Love
Love my car and I love the free oil services for up to 30,000 miles . I wish the dealership was open on weekends for oils changes but I also get no one wants to work weekends!!!

Client vérifié
Columbus, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Just the way you like a service visit to go, very friendly staff, nice atmosphere great service from good people!
Just the way you like a service visit to go, very friendly staff, nice atmosphere great service from good people!

JS
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Johnny S.
Pickensville, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Awesome!
Good Folks and Great Service!

ML
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Melinda L.
Eupora, MS
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Wait
Everthing was good except the long wait after I drive an hour to get there.

SM
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Samuel M.
Fayette, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Yes
Thought part for car should have lasted more than 21000 miles.

Client vérifié
Columbus, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Sonata
Hyundai has a serious oil consumption. I have an 2015 sonata with 117000 plus miles and my car is consuming oil at a rate of quart of oil every 1200 to 1500 miles . That’s not normal at all . Needs to be addressed or Hyundai is fixing to lose a lot of customers

RA
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Rosean A.
Columbus, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good Service
I am always pleased with the service I receive at Columbus Hyundai. The service department is fast, efficient, and qualified in taking care of my vehicle. Thanks so much for taking care of my vehicle.

Client vérifié
West Point, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
They were courteous and professional
Very professiona people and trustworthy

Client vérifié
Carrollton, AL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Service review
I was pleased with my service experience at Columbus Hyundai

Client vérifié
Columbus, MS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great dealership
I’ve enjoyed dealing with Columbus Hyundai great service and deals

Client vérifié
Caledonia, MS
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/21/2021
Type de service : Repair
client vérifiéVérifié Client
1
Catégorie : Service
Leaves a lot to be desired
The check engine light recently came on in our 2020 Sonata. We called, made an appointment, and had to drop the car after hours because they do not have a loaner vehicle. They did not call when the service was complete, so I called to ask about the status of the car and they said the light wasn't on when they started it. We went to pick it up and the lady at the desk told me that the light wasn't on after they performed a computer update. All they did was reset the computer. The light reappeared the next day. We dropped the car off a second time. Still no call with an update. I called asking about the car and was informed they had to order a part and it would take a few days. This was Friday 1 Oct. I called on Tuesday 12 Oct asking about the part. I could hear the people in the background asking numerous questions and looking for the part. She came back on the phone and asked if it was sensor. They proceeded to tell me it only had my last name on it and no number to call. I feel this is poor management. Who orders parts and doesn't mark who the part is for? Then I tried to schedule the appointment to have the part replaced and couldn't get an appointment for another week. So long story short, I will be without a car or a loaner for three full days for a part that I'm sure takes less than 30 minutes to change. The Columbus Hyundai Service department leaves a lot to be desired.

RJ
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Ryan J.
Caledonia, MS
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/18/2021
2
Catégorie : Service
Love the car, but the service department leaves a lot to be desired.
The check engine light recently came on in our 2020 Sonata. We called, made an appointment, and had to drop the car after hours because they do not have a loaner vehicle. They did not call when the service was complete, so I called to ask about the status of the car and they said the light wasn't on when they started it. We went to pick it up and the lady at the desk told me that the light wasn't on after they performed a computer update. All they did was reset the computer. The light reappeared the next day. We dropped the car off a second time. Still no call with an update. I called asking about the car and was informed they had to order a part and it would take a few days. This was Friday 1 Oct. I called on Tuesday 12 Oct asking about the part. I could hear the people in the background asking numerous questions and looking for the part. She came back on the phone and asked if it was sensor. They proceeded to tell me it only had my last name on it and no number to call. I feel this is poor management. Who orders parts and doesn't mark who the part is for? Then I tried to schedule the appointment to have the part replaced and couldn't get an appointment for another week. Dropped the car off to have the part replaced and didn't get a call saying the service was complete. So long story short, I am without a car or a loaner for three full days for a part that I'm sure takes less than 30 minutes to change. The Columbus Hyundai Service department leaves a lot to be desired.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.