Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service. Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service.
Oct. 24/25, 2022
Owner - John Ashdale
Salesman - Jim Ballezzi
Attempted to purchase a Hyundai Santa Cruz. During the process salesman Jim Balezzi was verbally and physically threatening and abusive. Mr. Balezzi was bullying/threatening us into buying a vehicle all the while the owner, John Ashdale, listened in and did nothing himself to stop Mr. Balezzi. Mr. Balezzi verbally threatened the owner of "Joey's Pizza" that he was going to have him arrested/have the cops called on him for overcharging him for a pizza delivery that he purchased for us so we would stay at the dealership and not leave. He verbally abused/threatened this owner over the phone where all employees and customers could hear. This intimidated me enough that I went outside and called my bank to cancel the loan due to his threatening/bullying behavior. When I returned back inside Mr. Ballezzi had my bank rep on speaker phone pretending to be me and verbally giving the bank rep my social security number, address, and date of birth. I never authorized the release of this information nor for Mr. Ballezzi to write it down nor say it out loud verbally. Mr. Ballezzi was pretending to be me, giving out very private/sensitive information so he could complete a sale all the while the Owner, John Ashdale, sat feet away listening and allowing for this to occur and proceed. Mr. Balezzi charged my credit card $3,000 for a down payment and an additional $75 as a processing "fee." The dealership refused to immediately refund my card. Mr. Balezzi threw my card at me and stated "you'll get a check in 2 to 3 weeks in the mail." I persisted and he refused to refund the $75 processing fee. I contacted owner John Ashdale via email and phone. During the phone conversation he admitted that everything Mr. Balezzi did was unprofessional. Now Mr. Ashdale and Mr. Balezzi are bullying me into returning the spare key, and will not come retrieve it themselves. I feel intimidated