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College Park Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 380 Avis)
69

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
275
Total des ReScores
4,8
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance. The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(301) 441-1313

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
9500 Baltimore Ave College Park, MD 20740
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 380 Avis)

JM
gravatar
Jason M.
Washington, DC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/07/2023
0
Catégorie : Service
Treated pretty badly
We experienced deplorable customer service at College Park Hyunda. Our car was with them for 4 months. This company would not release our car until we paid for the fix, which was result of the antitheft flaw. Hyundai corporate reached out to them on our behalf to submit to us a goodwill estimate, which they refused to do. This added to an already trying situation after our suffering from our car being stolen. Additionally, they demanded that we had to pay their fees by their timeframe or they would move the car to an auxillary lot where additional fees would accrue. That timeframe was one week even though our insurance deductible would cover the costs. Chester was rude, refused to listen, and wasn't cooperative when we told him that we had a case manager and were working with Hyundai corporate. He flat out refused to assist and was disrespectful.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.