If you’re looking for auto repair in Decatur, GA, you’ve found us. Here at Champs Tire & Service we work hard to earn your trust and loyalty. We know how important it is to find a Decatur car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Champs Tire & Service we understand what makes
If you’re looking for auto repair in Decatur, GA, you’ve found us. Here at Champs Tire & Service we work hard to earn your trust and loyalty. We know how important it is to find a Decatur car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Champs Tire & Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Decatur offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Thank you for sharing your experience with us, Karli! We're glad we were able to quickly diagnose the issue with your car and provide you with a referral for more appropriate help. We appreciate your understanding and hope to assist you with any future car issues.
Thank you, Marcus, for your kind feedback! We're glad to have been able to assist you in identifying and resolving the issues with your vehicle. If you have any further questions or need any more help, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future.
Patricia 404-343-2828
Thank you for taking the time to leave a positive review! We appreciate your kind words about our efficient and courteous staff. It's always our goal to provide excellent service to our valued customers like yourself. What can we do better to earn a 5 star? I do see that they have recommended tires and brake pads and rotors for your Jeep Liberty Limited. We do keep this information in our data base if you ever need to ask. We look forward to serving you again in the future.
Patricia 404-343-2828
Thank you for your positive review! We pride ourselves on our commitment to customer satisfaction.
Thank you, Renata, for your kind words! We pride ourselves on providing excellent customer service and it's great to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.
Patricia 404-343-2828
Thank you, Willie, for your positive review. We are glad to hear that you had a pleasant experience at Champs Tire & Service. We strive to provide our customers with the best service and it's great to hear that we are succeeding.
Patricia 404-343-2828
Thank you for your kind words, Sam! We're proud of our commitment to excellent customer service and efficient service. We appreciate your business! Please say hello to your lovely Bride!!!!
Patricia 404-343-2828
Thank you so much for your positive review, Isaiah! We are glad to hear that you have been pleased with our service. We take pride in the quality of work that we provide and appreciate your support.
Patricia 404-343-2828
Thank you for your feedback Kenneth. We're glad to hear our service was satisfactory and that you were in and out quickly! We always strive to provide the best service for our customers.
Patricia 404-343-2828
Thank you Kenneth for your 5 star rating and for noting the reliability of our tire and service. We strive to always be available to provide the assistance needed and appreciate your support.
Patricia 404-343-2828
After leaving the shop, I immediately noticed new issues with my vehicle that were not there before. The check engine light was on along with other error messages on my vehicle information system. The vehicle was making strange noises, my Assisted Cruise Control no longer worked, the front distance range sensor no longer worked, and I also experienced performance problems that were never present prior to the service.
I did reach out to the shop to explain the situation, and was told to bring the vehicle back in. However, I was not confident that they knew what they were doing. So instead I took my vehicle to a shop that services only European vehicles and asked them to check out the error codes that were given.
The technician there noted that multiple vehicle engine components were loose/not put together, the supercharger had been removed and reinstalled with the wrong gaskets, and there was a host of other issues.
I understand that mistakes can happen, but the fact that they were in over their heads and would not admit that is really sad. All they had to do was simply tell me they could not service my vehicle and I would have picked it up and took it somewhere else.
I went in expecting professional service, but unfortunately, it left me with more headaches than I started with.
It's gonna cost me $7,697.21 to repair what they messed up!
I won’t be returning or recommending Champs 2 Tire & Service to anyone with a Audi, Mercedes, or BMW based on this experience.