Exceptional Communication & Integrity Adhering to Subaru & CarStar Standards
I found CARSTAR through Subaru.com and their list of Subaru certified collision centers.
Our point of contact at CarStar, Josh was great to work with, he communicated regularly, keeping me updated on the status of our vehicle from the first estimate to supplemental estimates patiently explaining, terminology and issues with the vehicle damage to me. Ultimately it was determined the frame of the vehicle was bent and could not be repaired to Subaru and Carstar standards. I especially appreciate joshes honesty and integrity throughout the process, ensuring that what is right for the customer always came first safety is paramount for us. and Josh shared this belief.
I would highly recommend Carstar for anyone seeking collision services, and would use them in a heartbeat if I ever find myself again in an accident requiring collision center repairs.
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Vérifié Client
Our point of contact at CarStar, Josh was great to work with, he communicated regularly, keeping me updated on the status of our vehicle from the first estimate to supplemental estimates patiently explaining, terminology and issues with the vehicle damage to me. Ultimately it was determined the frame of the vehicle was bent and could not be repaired to Subaru and Carstar standards. I especially appreciate joshes honesty and integrity throughout the process, ensuring that what is right for the customer always came first safety is paramount for us. and Josh shared this belief.
I would highly recommend Carstar for anyone seeking collision services, and would use them in a heartbeat if I ever find myself again in an accident requiring collision center repairs.