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Carss

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(262 Avis)
95
Écrire un avis
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Détails du score

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
95
Score NPS ®

Détails de l'entreprise

À propos

Carss is the car repair shop that's "driven to keep you driving" with minimal time or effort on your part.

Crystal Lake's customer-friendly auto repair shop picks up your car, services it, and returns it right to your door. Carss is the car repair shop that's "driven to keep you driving" with minimal time or effort on your part.

Crystal Lake's customer-friendly auto repair shop picks up your car, services it, and returns it right to your door.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(815) 356-0084
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
261 Liberty Rd Crystal Lake, IL 60014
Obtenir des directions
Carss' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(262 Avis)
Écrire un avis
Avis récents
Client vérifié
Island Lake, IL
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Have come here many yrs
Service is always excellent! Honest shop, so they won't sell you stuff u don't need! Megan is awesome! Chris and all the mechanics are super awesome! Definitely recommend carss
FV
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Frank V.
Village Of Lakewood, IL
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Oil change
Worked with my schedule.....provided feedback, on time, & professional!
MH
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Marizela H.
Lake In The Hills, IL
Chevrolet Sonic
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/22/2025
client vérifiéVérifié Client
3
Poor customer service
Communication could of been a lot better. I realy felt the fact that I went in for service didn’t matter especially being a first time customer, receptionist
Definitely didn’t care. My scheduled appoint was lost and she definitely didn’t care, things just get deleted was what she said no care in the world
DH
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Doru H.
Algonquin, IL
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Great Service
They are very accommodating and reasonable prices.
JJ
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Joanne J.
Crystal Lake, IL
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
As always the best!!!!
They took care of a couple of minor problems that were driving me crazy, and they were able to do it quickly. Now my new phone connects to my car system and the warning I'd been getting turned out to be nothing.
Each and every person that works there is great!!!
TS
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Terri S.
Woodstock, IL
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
My first experience with CARSS
My first experience with CARRS was a good one. I was able to get my car in the day after I called and the communication was great about repairs needed. It was great to pick up my car at the end of the day and have the terrible noise from the worn wheel bearing gone!
LH
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Laura H.
Crystal Lake, IL
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
My go to mechanic
I have been going to Carss for all my mechanic needs for years. They always provide excellent service. They even give me a heads up on what things are looking like they’ll need to be replaced in the upcoming future, so I have an idea of how much to budget for. They’re straightforward about what issues I need to fix right away and what I can safely wait on. They even helped make sure that I bought a reliable and safe car after my car was totaled when I was hit at a red light. I won’t bring my car anywhere else.
ST
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Sam T.
Huntley, IL
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Timely and available
Contacted Carrs when I noticed a brake issue. I was able to immediately bring my car in and I had it back less than 24 hours. Great service, honest and fair pricing
Client vérifié
Crystal Lake, IL
HUMMER H3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Superior Service!
This service center does great, thorough work every time!
SL
Scott L.
Crystal Lake, IL
Acura RDX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
9
good find
knowledgeable team. gave me confidence about the work done
DH
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Doru H.
Algonquin, IL
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Great and honest
This is one of the few affordable places to bring your car. They are honest and very affordable
JE
Jim E.
Mchenry, IL
Toyota Prius c
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said they've always been good.
Recommandé
BA
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Bryan A.
Algonquin, IL
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
C.A.R.S.S found the problem!
They found the problem that was caused by a different auto repair business! CARSS was fast and friendly! Highly recommend!
The Team @. de Carss a répondu le 04/11/2025 07:18 AM

Bryan, 

Thank you so very much for the kind review.  We hope to see you again in the future. It was truly a pleasure to help.

The Team @ Carss Automotive

DR
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Doris R.
Crystal Lake, IL
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Informative
Wasn’t quite ready for an oil change, but we’re going on a long trip and so we have them change the oil and they checked out everything else on the car. I now feel confident about making the trip thanks to everyone at Carrs. Megan even explained a couple of Sounds. She was making the car not Megan. Thank you much.
DK
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Danielle K.
Algonquin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Wonderful service!
They fixed my car quickly and significantly cheaper than the dealership! The dealership wanted $600 just to test for the leak in my exhaust, they found it and fixed it for that price! The car was done in one day and drives like a dream!
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