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Cary-Grove Automotive, Inc.

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(119 Avis)
99
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
99
Score NPS ®

Détails de l'entreprise

Contact
(847) 639-1150

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
60 Crystal St Cary, IL 60013
Cary-Grove Automotive, Inc.'s Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(119 Avis)

JM
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JIM M.
Crystal Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
Squeak Free
My older 1/2 ton truck developed squeaks. New bushings installed on frame eliminated the issue. Well done.

MM
MARY M.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Very good
I am very pleased!

MV
MARK V.
Fox River Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Auto repair…
Owner Lance, repaired my vehicle, and kept me informed throughout the process..
Lance is very approachable and a great guy!!
I’ll be using his services for any future mechanical needs…
Thank you,
Mark

MS
MIKE S.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Wonderful experience
I am getting older, back issues, etc. so I cannot work on my own cars like I used to. I started taking our cars to another shop but I kept having bad experiences. On a recommendation I tried Cary-Grove Automotive and this is now the place I will bring all of our cars.

Lance and his team were amazing, very knowledgeable, and the cost was very reasonable. We will be coming back, and we will be spreading the word.

Thank you!

MS
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Mike S.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
10
Amazing service, incredibly knowledgeable
I am getting older, back issues, etc. so I cannot work on my cars like I normally would, so I started taking my cars to a shop in town and the experience was incredibly frustrating.

I wanted to find a place that I trusted, with mechanics that have seen it all.

Lance and the rest of the team here are absolutely amazing. Stellar work, never more than is needed, very quick (not even sure how they did it all that quickly) and their prices are beyond fair.

Such a relief to finally have found somewhere to take all of our cars from now on!

DQ
DOREEN Q.
Crystal Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Always knowledgeable and trustworthy!
Fantastic service and very competent
Service!

HR
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HERMAN R.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Great Experience
I gave a 5 Star rating because of the service provided and the great mechanical work done here.
I highly recommend being your vehicles to be serviced here.

KK
KEVIN K.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Car maintenance
Lance is one of the best guys in the business when I call for all our family repairs and the different vehicles that we have he always accommodates me great guy there’s not many of them around like Lance and Cary automotive!

MP
MARK P.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Tire repair
Thanks to the great service at Cary Grove, I was able to get a bad tire puncture repaired on the spot getting me back on the road. I have had Lance and his associates do ALL of my car maintenance and repairs dating back to 1991. in all respects, I recommend Cary Grove wirh 10 out of 10 stars. Always had quality work with as friendly, ethical and accommodating service as anyone could ever ask for. I feel very fortunate to have such a quality trustworthy provider!
Thanks,
Mark

Client vérifié
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Great service!
Our family has been going there for 20 years. Great place. Great staff. They do a wonderful job fixing our cars. Their prices are more than reasonable. They are on time and they communicate with us to get our input before they start the work. We will continue to go to them and to recommend them to others for as long as we live in Cary.

Client vérifié
Fox River Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Service
I have been using your shop now for about 3 years and I say it’s been a pleasure. Prices are reasonable, work done on a timely manner and good communication. Thanks once again for a job well done

Client vérifié
Huntley, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Excellent service
Excellent service! Will take my car to them for all future work

CM
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CRAIG M.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
I was down with a failed fuel pump
And Lance at Cary-Grove came to the rescue. He recommended a reliable towing Co in Whiteys late on. Tuesday night. By Wednesday, the day following, Lance had it fixed and fought to but the pump at the best price possible. Lance knew I had family coming in town and saved the entire situation by getting me back on the road and at the best price possible. Lance, You Da Man!

HR
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HERMAN R.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Great Experience
I'd highly recommend bringing all your auto needs here. I feel it's reasonably priced, great work and professional. Lance explains what needs to be done, and what could wait, he's forthcoming.

MV
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Mark V.
Fox River Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
10
Happy customer…
A big thanks to Lance, the shop owner, was very nice and informative throughout my time at his shop..
He and mechanic, JR, did a great job repairing my vehicle in an expeditious manner..
During that time, they kept me well informed..
I will return to Cary Automotive for all future mechanical issues..Lance is a consumate professional!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.