business image

Carbone Collision Center

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(17 Avis)
74

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
74
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(315) 736-1275
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
5718 Horatio St Utica, NY 13502-1016

Affiliations

Subaru Certified Collision Network
Carbone Collision Center's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(17 Avis)

RR
gravatar
Raymond R.
Marcy, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/05/2025
0
Out of control staff
There’s an absolute clown named Mike working there. I brought my car there for a quote regarding damage from an accident. It took them a few days, no big deal. I left the car there for a few days extra while i was waiting for the insurance company to give me them the go ahead to fix it. And today the clown Mike called and told me I need to come pick up my car or he would have it towed. Zero conversations took place prior to this call. And that was his opening statement. What an unprofessional place. Safe to say I’ll bring it to a better place to get the work done
Mike H. de Carbone Collision Center a répondu le 02/05/2025 04:16 AM

 Clear communication is essential in our line of work, and it’s concerning to hear that you felt caught off-guard. Your feedback is crucial in helping us improve, and we hope to turn any future experiences into something more positive. If you’d like to discuss this further, don’t hesitate to reach out.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.