My car battery died at the pump. The team at Capeway was checking on my car within minutes. Got me in the shop and diagnosed and resolved the issue. Within 25 minutes I was driving home.
We have been brining our cars to Capeway for 10 years. Gene, the owner, is always honest and really cares about his customers safety. I highly recommend bringing any vehicle to Gene and his staff.
I have been a customer for many years. I would not take my car anywhere else. They are fair, honest and accommodating. They have a loaner car and have even picked up and dropped off my car for me (I work close by). I recommend them to all of my friends.
Top notch service! Quick, thorough & reliable every time!
I have a 2011 suv. Gene & his crew are always thorough when checking things out that I’m have trouble with & honest with their assessments. He has never tried to push services on me.
Great experience! Everyone is pleasant, knowledgeable and professional. Gene explained the proposed repairs along with pricing and helped us prioritize the most important recommendations. The work was done in a timely manner.
I went in for an inspection and they took me right in and I was out in 20
minutes. This was amazing since I was visiting and it was my elderly parents car and I needed to get back to them as soon as possible. Friendly staff.
Three generations of Gene’s from Capeway are awesome. They provide fantastic service and are very honest. I would recommend them without hesitation. Leadership and Customer Service starts from the top and it is very evident that their entire crew provides unmatched service.
After diagnosing my check engine light, it was discovered that a part that was replaced during a previous service call was faulty.
Capeway replaced the part at no charge and my truck is running great again!
Thank you!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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