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The Collision Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body repair experience possible. We deliver this for all makes and models. And, everything we do is backed by The Collision Center’s Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body repair experience possible. We deliver this for all makes and models. And, everything we do is backed by The Collision Center’s Repair Guarantee.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(781) 291-3071
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
61 Accord Park Dr Rockland, MA 02370
The Collision Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)

CF
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Carole (Mary) F.
Volkswagen Jetta R-Line Automatic SULEV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Very Satisfied
The experience was very easy from start to finish. My car looks great. And, thanks to the entire team.
Severo B. de The Collision Center a répondu le 03/14/2025 09:35 AM

We're glad to hear that your experience was smooth sailing! It’s fantastic that your car is looking sharp again—nothing like a little TLC to get it back to its best. We appreciate your kind words for our team; they always aim to keep things easy and enjoyable for our customers. Drive safely out there!


PD
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Pamela D.
BMW 3 Series 330i xDrive
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2025
client vérifiéVérifié Client
10
Excellent customer service
Jerry and Carmen were extremely helpful and my car looks fantastic.
Severo B. de The Collision Center a répondu le 02/10/2025 09:33 AM

We're so glad to hear that Jerry and Carmen were able to work their magic on your car! It's always nice when good help is easy to find. If your car could talk, we bet it would have a smile on its grill. We're here if you ever need us again!


PS
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Peter S.
Mini Cooper Cooper Convertible JCW FWD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Not your father's body shop
Work done to BMW factory specs and standards. I have had my MINI JCW and BMW X2 done there to perfection.
Severo B. de The Collision Center a répondu le 02/02/2025 09:34 AM

It's great to hear that your BMW and MINI received the royal treatment they deserved! We take pride in matching that factory finesse, and it sounds like our team rolled out the red carpet for your vehicles. Perfection can be a tall order, but we love a good challenge. We're glad to have met your expectations!


CS
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Courtney S.
BMW X3 M Sports Activity Vehicle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
10
Wonderful experience!
Super supportive and informative. Set my mind at ease and did beautiful work on my BMW.
Severo B. de The Collision Center a répondu le 11/16/2024 09:34 AM

We appreciate you taking the time to share your experience! It sounds like your BMW received a little pampering, akin to a spa day but with a bit more horsepower. We're glad to hear our team could put your mind at ease. If your car could talk, we imagine it would be singing our praises!


KV
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Karessa V.
BMW X5 xDrive40i Sports Activity Vehicle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2024
client vérifiéVérifié Client
10
10/10
Great experience!
Jerry and Carmen were extremely helpful.
The Collision Center T. de The Collision Center a répondu le 07/14/2024 09:34 AM

We're thrilled to hear that you had a great experience at our collision center! Jerry and Carmen are indeed a fantastic team, and we're glad they were able to assist you. If you ever need anything else, don't hesitate to reach out.


CA
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Charles A.
BMW 5 Series 530e xDrive iPerformance Plug-In Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2024
client vérifiéVérifié Client
10
Like the scratch never happened
Door looks perfect. Paint matches original and can’t tell door was ever damaged. Grace and Jerry were very courteous. Jerry even called and they fixed another small issue on front bumper within the original estimate.
The Collision Center T. de The Collision Center a répondu le 05/12/2024 09:32 AM

We are delighted to hear that your door looks perfect and the paint matches the original. It's great to know that Grace and Jerry provided courteous service, going above and beyond to fix the additional issue on the front bumper within the original estimate. Thank you for choosing us for your automotive needs, and we appreciate your positive feedback. We hope to see you again in the future!


JP
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Jo P.
Mini Cooper Cooper 2-Door SE FWD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2024
client vérifiéVérifié Client
10
The collision center
My Car came out looking perfect thank you so much
The Collision Center T. de The Collision Center a répondu le 03/09/2024 09:33 AM

We're thrilled to hear that your car came out looking perfect! Thank you for entrusting us with your vehicle, and we're delighted that we could meet your expectations. It was a pleasure working on your car, and we hope to see you again in the future.


BA
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Barbara A.
BMW X4 xDrive30i Sports Activity Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2024
client vérifiéVérifié Client
10
Great job
As a returning customer I’m very satisfied with the repair and excellent customer service! Will recommend to anyone!
The Collision Center T. de The Collision Center a répondu le 02/06/2024 09:32 AM

Thank you for choosing The Collision Center for your automotive repair needs! We greatly appreciate your kind words and recommendation. It's always our goal to provide exceptional customer service and high-quality repairs. We're grateful for your continued support and look forward to serving you again in the future! Safe travels!


GB
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Gene B.
BMW 4 Series 430i xDrive
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2024
client vérifiéVérifié Client
10
Small repair
We had a minor issue with the rear bumper as a result of backing up over something. They provided an initial estimate based on photos and a revised estimate when they got the car. The revise estimate was much lower with a great explanation why. They kept me informed of the progress. When I saw the results I was thrilled. If you need an auto body repair this is the place to go.
The Collision Center T. de The Collision Center a répondu le 01/19/2024 09:33 AM

Thank you for choosing The Collision Center for your auto body repair needs! We're glad to hear that we could provide you with an initial and revised estimate that met your expectations. We take pride in keeping our customers informed throughout the process and delivering exceptional results. Don't hesitate to reach out if you need any further assistance.


EA
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Ernest A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2023
client vérifiéVérifié Client
10
Great Service Facility
Grace, Carmen and Jerry were outstanding. They all worked with me to get the work done properly. Great communication and customer support. Would recommend and go back in a heartbeat.
The Collision Center T. de The Collision Center a répondu le 12/29/2023 09:32 AM

Thanks Ernest, we're grateful for your kind review! We're delighted to know that Grace, Carmen and Jerry provided you with such an exemplary experience. We strive to offer the best customer support and communication, and your feedback confirms that we're delivering on our commitment. Thank you for your business!


AR
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Ajita R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2023
client vérifiéVérifié Client
10
Outstanding customer service and quality of the work done on my BMW M550
The team I dealt with at the BMW Collision Center was OUTSTANDING! I have already recommended them to a friend who needed work on his BMW., Jerry and his team kept me informed and met every commitment. Carmen and Grace were very responsive and like Jerry proactively kept me informed about progress on my repair. The quality of the work done on my M550 was terrific. I couldn’t be happier or more satisfied.

JH
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Jean H.
Scion xD Automatic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2023
client vérifiéVérifié Client
10
Great service
They were wonderful. So kind and helpful

SB
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Shannon B.
Jeep Grand Cherokee Laredo
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2023
client vérifiéVérifié Client
10
Amazing job on my car!!
They went above and beyond working on my car.

JW
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John W.
BMW X3 sDrive28i Sports Activity Vehicle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2023
client vérifiéVérifié Client
10
Excellent
They did a great job, the car looks great.
Everyone was pleasant to talk to!
The Collision Center T. de The Collision Center a répondu le 07/26/2023 10:46 AM

We are so glad to hear this Jack, thank you!


MG
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Minerve G.
BMW X5 35d xDrive Sports Activity Vehicle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2023
client vérifiéVérifié Client
10
Effortlessly
Thank you

1-15 sur 18 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.