It’s always great to hear about customers who leave with more than just a repaired vehicle, but also a smile! We're glad to know that you and your daughter received the VIP treatment during your visit. Mark does have a knack for solving automotive mysteries, like a modern-day Sherlock of the service garage. We're sincerely grateful for your feedback about our customer service; it’s our goal to make every experience just as stellar. Rest assured, we’ll let Mark know that he’s doing an outstanding job, and perhaps give him a thumbs up for being “Employee of the Month” in our hearts!