I was visiting from out of state and part of our exhaust system broke. I was nervous about getting it fixed "out of town" but Michael immediately identified the problem, gave me a very reasonable estimate and then fixed the problem quickly. He even let me watch (I'm a bit of a DIY guy) and I learned a lot from him and realized that back home they probably would have replaced more than necessary and cost me a lot more money. I'm glad the car broke here.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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