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Bud Clary Toyota Chevrolet of Moses Lake

Score moyen
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(209 Avis)
58
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
58
Score NPS ®

Détails de l'entreprise

À propos

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Catégories
Concessionnaire Toyota, Concessionnaire de voitures neuves, Réparation automobile
Contact
(509) 765-4517
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
58
Score NPS ®

Détails de l'entreprise

À propos

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Catégories
Concessionnaire Toyota, Concessionnaire de voitures neuves, Réparation automobile
Contact
(509) 765-4517
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
58
Score NPS ®

Détails de l'entreprise

À propos

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Catégories
Concessionnaire Toyota, Concessionnaire de voitures neuves, Réparation automobile
Contact
(509) 765-4517
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837
Tous les départements' Avis
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(209 Avis)

RM
gravatar
Robert M.
Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2024
10
Catégorie : Sales
Very friendly and professional.
Sales force is extremely accommodating and welcoming. We’ve been buying Toyota’s for 30 years from different dealers. This is the best experience of them all.

CS
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Cassie S.
Lind, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2024
9
Catégorie : Service
Good
I have no problems when I visit there

SG
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Sharon G.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2024
8
Good Experience
The staff are extremely helpful, kind and knowledgeable.
The waiting area is calm and clean.

MR
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Michael R.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2024
10
Catégorie : Service
Service
Excellent service quick and courteous

MG
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Mike G.
Werra Suhl Tal, TH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/28/2024
0
Catégorie : Service
Beware!
This is the second time I’ve been here. This time with a new truck that has less that 2,000 miles on it. I’ve had problems with the speakers having no sound. It doesn’t happen all the time but when it does it’s annoying. It was actually happening when I bought it (from another dealership) but we were traveling and figured I’d deal with it when I got home. Bud Clary said I’d be charged if it wasn’t happening while they were servicing it! It’s a new truck!!! I walked out having nothing fixed. I’ll drive out of town before I ever go here again.

JE
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Jerrod E.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2024
10
Catégorie : Service
Exceptional Professionalism
Simply put, professionals work here.

DK
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Don K.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2024
10
Catégorie : Service
Easy, pleasant experience
The experience was good except for the survey

SA
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Steve A.
Royal City, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2024
9
Catégorie : Service
Friendly and knowledgeable!
The Clary Care package is an excellent deal, and the service is always friendly and knowledgeable.

DF
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Deanna F.
Soap Lake, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/27/2024
0
Catégorie : Service
3+ hours for an OIL change and tire rotation
I had a scheduled oil change. The time of my appointment was 10:45 a.m. I got there and was told nothing about what time my vehicle would be done, so I sat in the waiting room. After 2.5 hours of sitting there and waiting, I went out to service and asked what the long delay was about, said that it shouldn't take 2.5 hours for an OIL change and was then told that one of their lifts was down for maintenance. Now I am mad. Not only did they NOT tell me that when I got there, they didn't mention how far behind they were or how long it would take. I figured an hour and I would be out of there. But now they have me held hostage beca7se they've got my pickup and all I can do is sit there and wait. I told them to get it together and get me out of there. It ended up being over 3+ hours of sitting there, waiting, with no updates or checking in with me. Treatment like this, not being given ANY information when checking in for the appointment, being totally ignored and not given an update until I went out to the service desk/garage and then made to wait longer ... this kind of repetitive treatment is UNACCEPTABLE. The last time I had my oil changed there it was LITERALLY the same story. "Oh, sorry you weren't told about how far behind we are" or not giving the customer updates after about an hour... it's totally unacceptable!!!!! I sat there for OVER 3 D*MN HOURS today, for an OIL change and tire rotation. NOT ACCEPTABLE!
Not only that, but I was told my tires/wheels needed aligned. I had just had it done 4 days prior at Les Schwab. I looked at the guy, already extremely mad about the b.s. that had already happened, and said "Now I know you guys are full of sh!t because I just had it done 4 days ago." His response was that maybe I hit a curb and knocked it out of alignment. DO you know what I do for a living? I am a professional driver. A truck driver. My pickup hasn't "run over any curbs".
I then told him I wasn't going to be "Bud Clarried" (lied to) into spending more money with them on a damn lie.
Not only will I NEVER bring my vehicle back to Moses Lake or any other Bud Clary for service, you have lost me as a future customer next time I need to buy a vehicle.
There aren't any reasons why this happens on a regular basis other than this is their practice. As I said before, it's not the first time this has happened, but it WILL BE THE LAST.
Deanna Fountain

VV
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Victoria V.
Othello, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2024
10
Catégorie : Service
Bud Clary Oil Change Services
Service was done very well, staff is pretty friendly and I have brought my truck and car, they have an amazing package deal with great prices. Service does take a while I there for 2 hours but nonetheless great time and services offered.

TK
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Tammy K.
Ephrata, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2024
10
Catégorie : Service
Awesome
Very friendly and polite service. I took my camaro in to have the oil change, he told what time it done and they were done before the actual time they told me. They also have a shuttle that will drive you to wherever you need to go and pick you up when your vehicle us if you didn't want to wait in the lobby.

LS
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Luis S.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2024
10
Oil change
They got it done fast!

TS
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Tania S.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2024
10
Catégorie : Service
Very polite personal
Very good service and personal is very polite and very explicit of the services they did to my cat

JG
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JEREMY G.
Moses Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2024
10
Catégorie : Service
Great customer service
It was easy to set up a appointment that worked for me ,Great customer service

HR
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Heather R.
Moses Lake, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/25/2024
0
Catégorie : Service
Oil change
They didn’t call us when the car was ready. I had to call and then they said it was ready. Very incompetant service department.
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