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Platinum Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(835 Avis)
86
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
3
Total des ReScores™
3,7
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

À propos

With over 15yrs of repair and maintenance we have the tools and knowledge to fix it right the first time. Come see what a true family owned and operated business can do for you! With over 15yrs of repair and maintenance we have the tools and knowledge to fix it right the first time. Come see what a true family owned and operated business can do for you!

Catégories
Entretien de la voiture, Réparation automobile, Réparation automobile d'importation
Contact
(509) 528-5115
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
8504 W Clearwater Ave Kennewick, WA 99336
Obtenir des directions
Platinum Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(835 Avis)
Écrire un avis
Avis récents
MM
Mike M.
West Richland, WA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Great work happy with the service
Fantastic work that was done on my truck very happy with all service
DA
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Dave A.
Kennewick, WA
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Great job!
Fast and thorough
NN
Nastasia N.
West Richland, WA
Volkswagen Golf Alltrack
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Always a great experience
Been coming here for probably close to two years now with my Golf and I’ll be a customer for life. They’re always thorough, communicate well, and provide the best service.
AO
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Alondra O.
Connell, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Amazing
All the staff is great! Tom is very helpful.
BS
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Brenda S.
Richland, WA
Subaru Ascent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Subaru Ascent
Subaru dealership was unable to find why car smelt hot after 10 mile drive but Platinum Automotive did the fix.
MC
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Mary C.
Richland, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2025
10
Experts also Human-Friendly!
Platinum has amazing technical expertise, and their triage and communication is really beyond compare! I called with an acute problem this week; they squeezed me in and fixed the problem immediately! My car also receives regular preventative visits and we schedule time to resolve concerns as they arise. This sensible approach to car maintenance wins my vote everytime!
KP
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Kyle P.
Kennewick, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
Awesome service
They do a great job and go above and beyond to ensure your vehicle is safe and ready for the road. Thanks!
NC
Nick C.
Richland, WA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
Catégorie : Service
Nick said the business has great service, good communication, and does a quick job.
Recommandé
TM
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Tom M.
Richland, WA
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Excellent service
Platinum was heartily endorsed by my coworkers who have taken their vehicles there previously. I needed to have several issues checked out. Platinum gave me a detailed account of needed repairs so that I could prioritize what should be done first. Excellent work and spot on pricing.
Client vérifié
Richland, WA
Mazda MX-5 Miata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Excellent service!
They were able to complete the work I asked for in a timely manner and their pricing was on par for what I was expecting it to be. Will definitely be returning in the future.
RS
Raven S.
Kennewick, WA
Nissan Titan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
Catégorie : Service
Raven said she was satisfied with the service, they were happy with the service.
Recommandé
MC
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Matt C.
Kennewick, WA
Ram 3500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Platinum automotive
Great shop, very happy with the quality of their work and customer service!
Client vérifié
Pasco, WA
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Great Experience
Ford was unable to correct a steering / suspension issue on my new F350 and Nate and his team researched and corrected my issue much better than Ford was able to do.
I believe the only reason Nate wasn’t able to make it 100% is due to issue with Ford program fault…
Thank you for digging into this and making it a priority to resolve.
KK
Kriste K.
Richland, WA
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
Catégorie : Service
Kriste stated they are professional, they are clean, the estimate was right on.
Recommandé
BW
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Benny W.
Pasco, WA
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Another great experience
The Platinum guys were amazing and did a great job fixing up car. Couldn’t be more pleased!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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