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Bland Street Auto Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(299 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Bland Street Auto Center is your local auto shop serving the BLUEFIELD, WV area. Give us a call for your automotive needs. Bland Street Auto Center is your local auto shop serving the BLUEFIELD, WV area. Give us a call for your automotive needs.

Catégories
Réparation automobile, Vidange, Entretien de la voiture
Contact
(304) 327-5025

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1810 Bland St Bluefield, WV 24701-4125
Bland Street Auto Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(299 Avis)

NW
NICK W.
Bluefield, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Excellent, dependable service
Quality, caring staff. Quality work that is dependable, never any issues.

WM
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WILLIAM M.
Bluefield, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
8
Like the new guy
They seem knowledgeable and capable.

Client vérifié
Bluefield, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
👍🏻 Bland Street Auto
Always get me in and always do a great job!

SR
SHANNON R.
Princeton, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Above and beyond
Been a customer since 2003. Always have been treated as a priority and have always got best service on all my vehicles. Would recommend Bland St to anyone that needs top quality work and honesty. They consider each customer priority and accommodate to the customers needs.,Their prices are far cheaper than a dealership. They will have my business hopefully another 25 years. Thanks John and all the staff, job well done all these years.

TM
Tom M.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
Catégorie : Service
Tom said they got him in and got him out, and did the job he needed them to do. It's a good business, they do a good job, they do what they say they're going to do and they do it for a good price.
Recommandé

SB
Shaye B.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
Catégorie : Service
Shaye said that the business is always nice, and he has no problems with his vehicle after it gets worked on. He added that it gets done in a timely manner.
Recommandé

MC
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MARK C.
Bluefield, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Prompt, Courteous & Professional
Bland Street Auto Center is always prompt, there staff is courteous never high pressuring and always professional explaining the work to be done and reviewing the work that was done.

MT
Michael T.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said they have friendly service, top-notch communication, and it was done in a timely manner.
Recommandé

PL
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Philip L.
Evansville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
10
Excellent emergency service
Five minutes south of Princeton, (on my way from southern Indiana to Raleigh) one of my tires blew out. I googled help in Bluefield and found Bland Street. They said they could help. When I arrived, they did not have my size tire in stock. A service person made a phone call, found a tire, drove to pick it up, returned, had the tire balanced, and installed. They were very quick and charged only for the tire. Fantastic emergency service. If I lived in Bluefield, Bland Street would be my go-to auto center.

SL
Sandra L.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Sandra said the technicians provided detailed thorough service and offered good prices.
Recommandé

CS
Chris S.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Chris said it was quick and fast.
Recommandé

DM
Desiree M.
Bluefield, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
Catégorie : Service
Desiree said they're always really helpful and nice.
Recommandé

TW
Tim W.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
Catégorie : Service
Tim said they were able to get his vehicle in and out in a reasonable amount of time, and he appreciated that. He appreciates those guys and what they did.
Recommandé

HF
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HEIDI F.
Rocky Gap, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/24/2025
client vérifiéVérifié Client
0
Trust in Business Shattered
Ww have a total of 7 vehicles that we get serviced here. I had 2 of those vehicles in this past week.

Vehicle #1- needed on oil change

Vehicle #2- wanted vehicles checked as my ride was no longer smooth and my steering wheel was shaking
---‐---------------------------------------------
After Service Summary: Vehicle #1: Recommended service was that I need NEW tires. Just put brand new Michelin tires on it 2 weeks ago = shady business practices

After Service Summary: Vehicle #2:
They called said my vehicle was ready-- I said well what did you find? They said back tire has belt broke in it which is causing the shaking. Said all of my tires were "choppy" and that I needed new tires. I said well they are new just got them 1 month ago. They have a warranty will take them back to the business I got them from. (Which I did). I went to the tire shop and took the service summary. First issue-- Bland street kept my tire lock-- I had to call them-- they said they didn't take my tires off-- I said you left the bag of lug nuts(?) In front seat but took kept my tire lock. -- Manager on Duty went and looked in shop and sure enough it was there. Drove back to Bland Street to get it then back to tire shop. Tire shop checks all the tires--- no issues at all except that my rim is badly bent so of course I call Bland Street and tell them what tire shop said vs. what the service summary said. The manager on duty went and talked to the technician who said yeah he saw that the rim was bent but that is not what was communicated verbally or on the service summary. They ordered one and it cost $200 to have it put on. Bland Street then changed their story to my tires were perfect-- none choppy at all...this whole situation with both cars = shady business dealings

We have been using you for over 15 yrs as does our entire family. Not sure we will be returning after this as we gave lost all faith and trust in this business.
John Q. de Bland Street Auto Center a répondu le 05/16/2025 12:05 PM

We appreciate the loyalty you've shown us over the years, and it’s disheartening to hear about your recent experience. It sounds like a classic case of miscommunication that could rival a game of telephone. We understand how frustrating it can be when the service doesn't align with your expectations, especially when it involves your vehicles. It’s certainly not our intention to create any distrust, and we genuinely regret any confusion, particularly with the tire lock and the condition of your rims. Your feedback is invaluable, and we will use it to improve our communication and service practices moving forward. We hope to regain your trust because, let’s face it, we don’t want to lose any more great customers like you!


WA
Wilmer A.
West Virginia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
Catégorie : Service
Wilmer said it was good.
Recommandé
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